Job description
Resolve customer complaints via phone, email, mail, or social media.
Use telephones to reach out to customers and verify account information.
Greet customers warmly and ascertain problem or reason for calling.
Assist with placement of orders, refunds, or exchanges.
Advise on company information.
Take payment information and other pertinent information such as addresses and phone numbers.
Place or cancel orders.
Answer questions about warranties or terms of sale.
Act as the company gatekeeper.
Handle product recalls.
Inform customer of deals and promotions.
Sell products and services.
Utilize computer technology to handle high call volumes.
Close out or open call records.
Compile reports on overall customer satisfaction.
Handle changes in policies or renewals.
Receptionist And Secretary Job at Chak Architects
Document Control Officers Job at Karamat Limited
Pharmacist at St Ives Specialist Hospital
Medical Officer at St Ives Specialist Hospital
Pharmacy Technician at St Ives Specialist Hospital
Medical Laboratory Technician at St Ives Specialist Hospital
Manager - E2W Network Planning, Bayobab at MTN Nigeria
MoreProgram Officer - Gender Based Violence at the Institute of Human Virology (IHVN)
Account Officer at Centaur Pharmaceuticals
Store Assistant at Wellness Healthcare Group
Technology Enterprise Optimization Analyst at Coca-Cola Hellenic Bottling Company
Cashier / Visa Assistant at U.S. Embassy Nigeria
Human Resources Manager at Malaria Consortium
Business Expansion Leads in a Shipping Firm
More