SIG Combibloc Obeikan a leading suppliers of carton packaging and filling machines for beverages and food industries.
POSITION : Area Manager, West Africa & East Africa
DESCRIPTION
Responsible for all aspects of the business in his territory (Sales, Marketing and Technical Service).
Identify and realize market opportunities for the Combibloc System business (filling lines, packaging material and services) in his territory.
Roles:
Build and maintain strong customer relationships for the benefit of both
Propose action plans to Management that delivers the Company strategy and objectives as defined in OPLA and Budget Reviews
Execute the action plans after obtaining Management approval and report timely on challenges, opportunities and results and if needed propose corrections to action plans.
Comply with Empowerment framework and build and maintain the company brand by maintaining high ethical standards
Manage the office for all legal, manpower, tax... issues in accordance with the local law and company approved policies
Responsibilities
Conduct customer satisfaction program and determine our performance level against customer expectations.
Develop plans and take the necessary action with the support of the other team members to ensure customer satisfaction levels are achieved.
Arrange for periodic technical and commercial updates to the customer on industry developments with the aim of ensuring better fill performance and cost savings.
Seek out new market opportunities and develop them against competitive packing materials and companies to increase line utilization and market share.
Maintain accurate records of all pricings, sales, marketing and technical reports
Build, manage and maintain fully functioning organization and operational office. This includes evaluating current staff skill level and taking necessary HR actions to raise the standard.
Establish and oversee implementation of key account plans.
Chair monthly meetings with the service, production, quality personnel to ensure programs are in place on time.
Develop long-term strategic plan in cooperation with the Cluster Head.
Visit customers regularly to ensure their needs are being met.
Resolve outstanding commercial and technical issues, develop SIG Combibloc Obeikan’s value proposition, and build strong professional working relationships to gain customer loyalty.
Visit customers regularly to ensure their needs are being met.
Resolve outstanding commercial and technical issues, develop SIG Combibloc Obeikan’s value proposition, and build strong professional working relationships to gain customer loyalty.
Establish periodical sales forecasts on customer sleeve orders and ensure these are accurate.
Secure that technical performance and filling machine utilization of all installed equipment is constantly monitored and corrective actions are initiated, if required.
Qualifications
Required work experience and skills:
Essential: minimum 5 to 7 years in the Sales Department of a Multinational Organization
Desired: experience in the packaging industry on Managerial level
Qualifications:
Essential: Degree in Technical or Business curriculum
Desired: MSc, MBA
Languages:
English / French
Arabic / German would be an advantage.
Additional Requirements
Social and Leadership skills giving ability to work with people at all levels and from different cultural backgrounds
Committed to delivering on time in full on objectives and activities
Understanding of the value chain for dairy and beverage industry and FMCG
Travelling.
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