Customer Service Assistants Job at Mannich Consulting Services

 Employment Nigeria 01-Jan-1970 NIGERIA , NIGERIA ,


Mannich Consulting Services - Our Client, a Leader in the FMCG Industry is currently seeking for immediate employment, suitably qualified candidates to fill the positions below:

Job Title: Customer Service Assistants

Job Location: Lagos, Nigeria

Job Description
Introduction to the role:

  • As a Customer Service Assistant, you will be part of the Customer Service team.
  • We are looking for an open-minded and outgoing person with extensive marketing and event management experience.
  • Your areas of responsibility include:
  • Assisting selling processes for our customers and generating additional Sales
  • Coordinating information to customers browsing our websites during store discovery, order and checkout.
  • Including after sales support.
  • Performing phone conversations with customers to answer their questions, provide information and advise them.
  • Handling special requests and complaints of customers
  • Collecting and storing useful data within our back end system
  • Ensuring follow up through emails, phone or any required means.

Qualifications and Requirements

  • Customer Service experience.
  • Ability to self-organize multiple tasks well and to complete them on time with a clear focus on results
  • Ability to foster and maintain relationships with individuals.
  • Excellent negotiation skills and strong communication skills - proven results with key decision makers
  • Willingness to work well in a team
  • A large network (friends, family, contacts etc.)
  • A Bachelors or HND Degree.


How to Apply:
Interested and qualified candidates are invited to apply by submitting their updated CV and cover letter to: mannichconsultingservices@gmail.com, using the job title as subject of the mail.

Deadline: 15th January, 2015

 



Sorry the application deadline for this job has elapsed



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