Jobs at First Katalyst Marketing - 3 positions

Employment Nigeria 04-Feb-2017 RIVERS , PORT HARCOURT , Engineering Marketing and Sales

First Katalyst Marketing - We are currently recruiting ot fill the positions below :

POSITION : Sales Promoter

Descriptions

Present to customer the latest updated offers issued and prepared by the sales manager in order to increase sales in the showroom.
Monitor and report on activities and provide relevant management information.
Capable of explaining all the information of the products as well as communicating the use of all the products in the most professional and efficient way.
Understand the principles of marketing and sales including product offer development, features-benefits-solutions selling
Implement the sales strategy within your outlet.
Attend training to develop relevant knowledge and skills
Implement outlet merchandising, layout and customer traffic flow so as to maximize sales, customer satisfaction, appearance, image and ergonomics for customers
Responsible for the proper display of the products in the outlet.
Make sure all the required quantities of products are displayed in the outlet and eliminate the stock shortage.

Requirements

Proven working experience as a promoter or as a sales person
Ability to understand customer needs and handle different types of personalities
Strong listening, communication, presentation and social skills
National Diploma or BS in Marketing or any related field.

POSITION : Phone Engineer

Descriptions

Performs all repairs, rework, test and documentation steps necessary to proceed
Troubleshoots down to the component level, repairs and documents all failures
Responsible for fault finding and repair
Refurbishes mobile phones, wireless devices and other related models
Implements locking/unlocking, language change and profiling of mobiles.
Disassemble/reassemble down to board and component levels.
Repairs accurately
Handles customer requests for technical assistance

Requirement

Up to 2 years similar work experience.

POSITION : After Sales Front Desk Officer/Receptionist

Descriptions

Deal directly with customers either by telephone, electronically or face to face
Respond promptly to customer inquiries
Handle and resolve customer complaints
Obtain and evaluate all relevant information to handle product and service inquiries
Provide pricing and delivery information
Perform customer verifications
Organize workflow to meet customer timeframes
Direct requests and unresolved issues to the designated resource
Keep records of customer interactions and transactions
Record details of inquiries, comments and complaints
Record details of actions taken
Prepare and distribute customer activity reports
Maintain customer databases
Manage administration
Communicate and coordinate with internal departments
Follow up on customer interactions
Provide feedback on the efficiency of the customer service process

How to Apply
Candidates should send their CV's (in MS Word or PDF Format) to: yinka@firstkatalystmarketing.com

use position applied for as the subject

Sorry the application deadline for this job has elapsed

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Jobs at First Katalyst Marketing - 3 positions

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