Graduate Help Desk Support Officers at Tranter IT Infrastructure Services Limited - 4 slots

 Employment Nigeria 23-Dec-2017 ADAMAWA , BORNO , CROSS RIVER , PORT HARCOURT , Customer Service  

Tranter IT Infrastructure Services Limited (TITIS) offers flexible IT support, expert training and professional IT services. We are recruiting to fill the position below:

POSITION : Help Desk Support Officer

Requirements : Graduate degree in Computer Science, Information Technology , Engineering or related discipline with an IT focus

Certifications: A+, MCSE, MCSA, MCITP, CCNA is a plus.

Specific Work Experience:

  • With 0 – 4 years working experience.
  • Broad technical computer maintenance and repairs, email, printer
  • Understanding of IT services, technology and solutions is a plus.
  • End User services experience.

Technical / Functional Skills:

  • Ability to interact with colleagues within IT and other departments.
  • Deep understanding of running IT services in regards to technology and processes.
  • Strong analytical, design and development skills including troubleshooting and integration of IT services.

Managerial Competencies: .

  • Strong customer / end-user / client service orientation.
  • Highly self-motivated and directed.
  • Keen attention to detail.
  • Capability for problem solving, decision making, sound judgment, assertiveness.
  • Ability to communicate openly and effectively with IT management, Business Units management, with other IT managers, with staff, and with many diverse constituencies.
  • Ability to work decisively under heavy workload considering the criticality, urgency and extended work hours required to ensure availability of the service in accordance to service level commitments

Linguistic skills: ​English.

Mobility requirements (time spent travelling internationally, nationally etc.): National travelling to branches.



Sorry the application deadline for this job has elapsed



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