Current Vacancies at Standard Chartered Bank Nigeria

Employment Nigeria 01-Jan-1970 NIGERIA , NIGERIA ,

We attract talented individuals. Not only can they give you the benefit of their experience, they also reveal a closer, more personal look at the wide range of global opportunities we offer. At the core of the Group's people strategy is our focus on employee engagement. Engagement is a key driver of productivity and performance, which creates the foundation of our performance culture. We encourage and focus on the behaviours that bring out the very best from every employee, assessing their performance not just on results but on how those results were achieved. To further embed these behaviours we have a remuneration programme in place, carefully designed to incentivise our employees to live our values every day.

Standard Chartered Bank Nigeria is recruiting to fill the below position:

Job Title: Sales & Svc Supp - non client
Job Location: Lagos

Job Description:

Priority Service Officer- Ikeja, Aromire Branch.
To assist Relationship Manager with all customer enquiries and service requests.
To acquire, deepen and grow Priority Banking customer relationships through effective customer service.
Assist RM to achieve branch overall profitability target
Actively grow the Priority & International Banking segment through NTB customer acquisition through referals form ETB clients
Increase customer satisfaction and service quality as per established standards
Maintain excellent customer experience and grow customer loyalty
Grow product holdings per customer
Grow the number of customers signed on to alternate channels
Resolve customer complaints within the expected time frame
NIL fraud
Dormant account reactivation
Improve the branch and segment NPS scores
Consistently adhere to local and international regulatory standards.

Click here to apply

Job Title: Relationship Managers
Job Location: Zamfara, Yobe, Taraba, Sokoto, Rivers, Plateau, Oyo, Osun, Ondo, Ogun, Niger, Nassarawa, Lagos, Kwara, Kogi, Kebbi, Katsina, Kano, Kaduna, Jigawa, Imo, Gombe, Enugu, Ekiti, Edo, Ebonyi, Delta, Cross River, Borno, Benue, Bayelsa, Bauchi, Anambra, Akwa Ibom, Adamawa, Abuja, Abia

Job Description:

Directly work with customers to secure new business relationships, through referrals and different Sales Channels, via the analyses of their needs and provision of SME products and services.
Grow share of Clients portfolio size by deepening existing Clients’ relationships
Analyses and reviews quality of potential business to ensure maximum profitability.
Maintain accurate and up-to-date records of all actual and attempted customer interactions.
Liaise and provide leadership in areas of expertise, particularly in the provision of products and services to customers after identification of their needs.
May be requested to co-ordinate Country or Regional initiatives within SME team.
Provide feedback to Senior Management, Marketing and Product management on customers’ needs and the efficiency of marketing strategies and tactics.
Responsible for delivering a service to customers that matches the Bank’s brand promise of being ‘The Right Partner’.
Operate within Risk & Compliance requirements/framework

KYC/AML
Clause: Ensure you remain alert to the risk of money laundering and assist in the Bank’s efforts in combating it by adhering to the key principles in relation to: Identifying your customer, knowing your customer, reporting suspicions, safeguarding records and not disclosing suspicions to customers.

Mode of Application:

Interested and suitably qualified candidates should click on preferred job title to apply online.

Application Deadline: Not stated

Sorry the application deadline for this job has elapsed

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Current Vacancies at Standard Chartered Bank Nigeria

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