VACANCY FOR CUSTOMER SERVICE PERSONNEL (FEMALE) JOB LOCATION: ABEOKUTA

 streSERT Services Limited 01-Jan-1970 NIGERIA ,

 




 



VACANCY FOR CUSTOMER SERVICE PERSONNEL (FEMALE)



 



JOB LOCATION: ABEOKUTA



 



Our client is a leader in the insurance sector; due to expansion and growth, they require the service of a Customer Service Personnel in the Abeokuta branch to maintain good customer relationship, enlighten customers on company’s products and service.



Job Title               Customer Service



Reports to           Unit Head



Department       Customer Service           




  • Functions & Responsibilities:   



 




  • Attending to customers’ enquiries and complaints.

  • Distribution of policy statements of account to policyholders

  • Updating customers’ information on the system.

  • Reconciliation of policy accounts.

  • Issuance of tax rebate certificates on demand.

  • Providing letters on request to customers about enquiries on their policies.

  • Keeping a daily log of customer activities

  • Periodic preparation and submission of reports on activities to Group Head Customer Services Group

  • Providing information to prospective clients about various products.



Key Performance Indicators:     




  • Improved Retail Business Income

  • Increase in Number of Policies per customer



 



Required Knowledge Skill /Abilities:




  • Good Knowledge of Insurance and the regulatory frameworks.

  • Excellent communication skills

  • Must be proactive, flexible and result oriented.

  • Comfortable in a rapidly changing environment

  • Computer Literate.



 



Generic Skills:



•             Selling



•             Negotiation / Problem-solving



•             Relationship Management



•             Assertive /Influencing



 



Professional Requirements Qualification:



•             First degree in Insurance, Actuarial Science or any Social Sciences or Humanities discipline.



 Experience:      



Minimum of 1-2 years’ Experience



Prior Experience in a similar role is an added advantage.               



Salary:



N44, 000 other benefit include Hmo & Pension



 



Qualified candidates who reside in Abeokuta should please forward their passport pictures and CVs to recruitment@stresertservices.com using ‘Customer Service – A’ as subject of mail. Only experienced and qualified customer service candidates who reside in Abeokuta will be considered.





Sorry the application deadline for this job has elapsed



Disclaimer: Though we make every effort to verify the authenticity of our posts, We're in no way affiliated to any of these companies whose vacancies we publish.
Note : Do not pay any fees to Employers for recruitment. To report and to view a list of fake recruiters in Nigeria, . Click Here

SIMILAR JOBS


Leave Your Comments










JOB SEARCH

MOST RECENT JOBS

Talent Developer Assistant & Methods Lead in a Multinational Oil and Gas Company

Immigration/Visa Officer, PHC & Lagos in a Multinational Oil and Gas Company

PTM Archive Co-Ordinator (PHC) at Maventeq Systems Limited

Payroll Officer at Maventeq Systems Limited

Accounts Receivable Officer at Sahara Group

More

GET FREE JOB ALERTS

POPULAR JOBS

Consultant (Orthopaedic & Traumatology Paediatrics) at the Lagos University Teaching Hospital (LUTH)

Consultant (Haematology & Blood Transfusion) at the Lagos University Teaching Hospital (LUTH)

Consultant (Anatomic & Molecular Pathology) at the Lagos University Teaching Hospital (LUTH)

Medical Officer (Clinical Pathology) at the Lagos University Teaching Hospital (LUTH)

Consultant (Medicine - Rheumatology) at the Lagos University Teaching Hospital (LUTH)

Accounts Receivable Officer at Sahara Group

Quality Control Officer at Sagar Vitaceuticals Nigeria Limited

More

Employment Nigeria

About
Privacy Policy
Terms Of Use
Job Widget

Job Seekers

Sign Up
Login In
Search for Jobs
Upload CV

Employers

Advertise
Post Jobs
Sign Up
Sign In

Contact


info[at]employmentnigeria.com,