The MacTay Group is a leading consulting company with its sole aim to nurture and improve growth in people and establishments by offering strategic and operations consulting services. 

Our 30 year success story has been one filled with excitement and fulfilment for our clients, overcoming difficult challenges, cutting across Private, Public and social sectors while staying true to our beliefs that limitations are only a figment of the imagination, with our committed and innovative team, we have proved this time and again.

Our focus has always been to maximize output, performance and excellence, and this can be attested to by the numerous brands we have worked with in West Africa. 

Our major driving force is our deep seated passion to improve performance using the best possible initiative ideas, supporting our clients to improve and modify, exceeding expectations and in the end creating ultimate satisfaction. We are constantly on the edge of transforming, as we believe that nothing is impossible.

 Job Position: CHIEF OPERATING OFFICER

Brief:

The MacTay Group is recruiting on behalf of one of our clients, a globally renowned medical healthcare provider. The Group is headquartered in the UAE and with its presence of about 25 years in Nigeria operates businesses in manufacturing, distribution, logistics and services industries.

REPORTING TO: CEO

REPORTING INTO: Reporting officers – HOD's of center departments  - Lab Director, Radiology, Customer serrvice, Maintenance, Consultants etc.

LOCATION: Initially Lagos, Nigeria. Can be transferable anywhere in world.

POSITION OBJECTIVES:

• Responsible for quality assurance
• World class customer service experience
• Key resource to handle day to day center operations, implement annual plans
• Delivering agreed results through - coordination of operations & people motivation/training
•  Ensures statutory compliance with applicable regulations

KEY DELIVERABLES:

1. Operations:

• Develop lab target & implement as per agreed plan
• Manage interdepartmental issues & coordination
• Implement the productivity & growth strategy
• Develop detailed standard operations processes

2. Quality assurance:

•  Develop quality strategy
•  Develop processes and implement  TAT targets
•  Obtain approval & accreditations

3. Team leadership, administration:

•  Build second line of leadership
•  Ensure a comprehensive & professional work processes in all aspects
•  Manage complaint handling & conflicts in operations
•  High level of motivation and training

4. Budgeting and planning:

•  Annual , quarterly & monthly operations targets
•  Inputs to business strategy

5. Customer service:

a. Make documented process to ensure high level of customer experience

b. Implement 'Patient comes First'

7. Statutory interface:

•  Develop good relationships with competition, Govt. and statutory/regulatory bodies
•  Set up and lead the process to periodically review these risks and take appropriate actions

OTHER LINKAGES:

• Govt. agencies
• Medical, industry associations
• Finance bodies & banks

Requirements

• Age: 30 - 40 years old, but we will not limit the search by this range
• Any nationality, preferable African
• Qualifications: Post graduate Medical Doctor. Hospital Management or MBA with profit centre experience of the leading of hospitals/ pathology lab chain (minimum 5 years) is desirable
• Experience: Previous experience of setting up Laboratory / Diagnostics Centre and developed automation of the laboratory; implement LIMS and PACS interface etc will be an asset. Work experience in Nigeria essential - International exposure will be an added advantage, especially experience in Africa
• Network: Top-level network in the medical and diagnostics industry and, especially with various equipment suppliers
• Personal skill set:
  • Excellent presentation and English communication skills
  • Advance IT skills of MS Office, Internet and computer.
• Business leadership
  • Demonstrable skills in managing operations, leading teams for results
  • Motivational leader and change agent
  •   Self starter and driven by excellence

 Job Position: CHIEF EXECUTIVE OFFICER

Description

The MacTay Group is recruiting on behalf of one of our clients, a globally renowned medical healthcare provider. The Group is headquartered in the UAE and with its presence of about 25 years in Nigeria operates businesses in the manufacturing, distribution, logistics and services industries.

POSITION OBJECTIVES:

•  Team leadership
•  Governance – Works closely with the Board on strategy and compliance.
•  Ensures legal compliance with applicable regulations
•  Key resource to develop & implement Business Strategy
•  Delivering agreed results through - coordination of operations & people motivation
•  Responsible for analyzing & implementation of growth plans
•  Brand ambassador for the Company.

 OTHER LINKAGES:

•  Govt. agencies
•  Medical, industry associations
•  Finance bodies & banks

KEY DELIVERABLES:  3-yr: 2015-17

1. Business today:

•  Develop detailed business and growth targets
•  Set up and develop leadership in sales and customer service
•  Demonstrate capacity to handle process based operations leadership
•  Ability to show continuous improvement through focus on QA.
•  Deliver results as per agreed plan

2. Business tomorrow:

•  Develop growth strategy in larger healthcare business area
•  Present the feasibilities & be able to present to Board for approval
•  Implement the growth strategy

3. Sustainability:

•  Build second line of leadership
•  Ensure a comprehensive & professional process is embedded for all aspects of business operations

4. Risk management:

•  Develop good relationships with competition, Govt. and statutory/ regulatory bodies
•  Seek to understand changes that will impact the business in advance
•  Set up and lead the process to periodically review these risks and take appropriate actions

SALARY, ETC.

•  Depending on the candidate & as per company policy. Will not be a limitation for deserving candidate.

Requirements

PERSONAL PROFILE:

•  Age: 30- 40 years old, but we will not limit the search by this range
•  Any nationality, preferable African
•  Experience: Previous experience of setting up Laboratory / Diagnostics Centre and developed automation of the laboratory; implement LIMS and  PACS interface etc will be an asset. Work experience in Africa/Nigeria essential - International exposure will be an added advantage
•   Network: Top-level network in the medical and diagnostics industry and, especially with various equipment suppliers
• Qualifications: Medical Doctor/ PhD in Laboratory Technology or Clinical Laboratory Science etc. with an MBA or equivalent administration and/or  corporate management experience
•  Profit centre experience is needed in leading a healthcare facility or division - hospitals/ pathology lab chain (minimum 5 years)

 PERSONAL SKILL SET:

•  Business leadership
•  Ability to deliver sales & service leadership and be an industry expert
•  Self-starter and driven by excellence
•  Excellent presentation and English communication skills
•  Advance IT skills of MS Office, Internet and computer.
•  Demonstrable business savvy and capacity to manage a team

SEARCH CRITERIA

•  Experience with reputed hospitals / laboratories                                                 
•  Companies rendering similar services

 Job Position: CHIEF EXECUTIVE OFFICER

Description

The MacTay Group is looking to recruit business development executives to work in its Business Growth Department.  The role involves working as part of a young, dynamic and highly talented team. This role requires co-creating and implementation of strategies as well as designing and delivering compelling presentations. Applicants must have a flair for business development, networking and strategy.

Responsibilities: 

•  Assist in the assessment, design, and development of technical requirements and solutions
•  Support the development of project proposals; employ data gathering techniques and analysis in order to present proposed solutions to clients
•  Develop and manage a pipeline of qualified opportunities
•  Attend networking events and conferences both locally and internationally
•  Manage client expectations throughout the sales cycle and closing process
• The primary focus and objective will be to develop new buying centers in target accounts
•  Develop leads into opportunities and convert into new accounts
•  Leverage on knowledge of industry trends and client challenges to develop and deliver compelling value propositions

Requirements

The Candidate:

• Minimum of 3 years’ experience in selling complex business solutions

• Comprehensive understanding of targeted industry business environments, issues and current trends

• Qualified applicants must demonstrate a consistent ability to exceed sales targets

• This is a “hunter” role and qualified candidates must provide examples of their ability to generate organic revenue growth via prospecting tools and techniques

• Experience in building and maintaining relationships with senior executives within middle market companies

• Excellent oral and written communication skills and outstanding presentation skills

• Demonstrated commitment to stay abreast of industry trends across multiple business sectors

• Ability to work in a fast-paced, competitive sales culture

• Ability to travel extensively as required

• High level of personal and professional integrity

• Excellent attention to detail

• Excellent time management skills

• Passion for : 
  •  Key Accounts Management
  •  Networking
  •  Relationship Management
  •   Pitching for New Business

Other additional skills:

Problem Solving: Analytical thought needed to resolve issues in a variety of complex situations, without supervision.

Nature of Impact: Routinely impacts quality, timeliness of results and revenues.

Interpersonal Skills: Developed communication skills to exchange complex information.

Negotiation Skills: Negotiates aggressively internally and externally at high levels or with persons of influence frequently.

Presentation Skills: Ability to design and deliver compelling business presentations.  

Min. Education: Undergraduate degree required.

 Human Resource Management with some outsourcing experience  and track record with selling services (would be a bonus)

How to Apply

Click here to apply