Hotel Manager

DIAMOND LINKS 05-Aug-2015 ₦100,000 - 150,000 LAGOS , Hotel And Tourism

Mission of the Role

Implement revenue management strategies and processes in our client hotels, in order to optimize and maximize its revenues.

Scope of the Role

· Implement revenue management operations, procedures and best practices.

· Identify new revenue opportunities.

· Provide daily, weekly and monthly reporting.

· Optimize and expand distribution partnerships.

· Act as overall business development consultant for the hotel manager/owner.

· Challenge and influence hotel to improve service level and operational standards.

· Build and maintain strong working relationships with levels of staff at the client hotel.

· Travel regularly to each hotel.

· Embed a revenue management culture.

Reports To

· Cluster Revenue Manager

· Director of Revenue Management

Job Responsibilities & Duties

· Oversee revenue management and distribution strategy of the hotel and manage day to day yield operations.

· Daily pick-up analysis, strategy adjustments and reporting.

· Perform competitive benchmark studies and follow market trends.

· Create and maintain a 13 month rolling demand calendar.

· Create and develop pricing strategies in conjunction with the individuality of each hotel.

· Provide weekly dynamic forecast of expected results, variances and budget comparisons.

· Manage and oversee strategy for all 3rd party distribution

· Responsible for assessing, analysing and pricing group business strategies

· Analyse overall monthly hotel performance and provide summary report with recommendations to improve long term strategies.

· Ensure all related systems are configured correctly, validated and working to full capacity

· Oversee and audit the standards and operations of the reservations department.

· Ensure web site booking process is maintained up-to-date and functional.

· Ensure hotel personnel is fully competent in the use of all systems

· Work in liaison with hotel sales and reservations departments as a team.

· Regularly check the input and the quality of data (segmentation, denials tracking, etc…).

· Conduct quarterly property performance review and develop strategic and tactical action

· Responsible for best practice standards to include: competitor analysis; environmental scanning; market modelling; distribution yield management; business mix yield management; length of stay yield management; inventory availability by channel; pricing control and new pricing concepts

· Evaluate performance of distribution partners and contracted rates (OTA, FIT, tour operator, corporate, consortia, crew, groups, etc…).

· Reduce the cost of distribution by finding new less expensive means of delivering business

· Prepare outline for and support the annual revenue budget process.

· Inspire Hotel’s HODs to further embed a revenue management culture.

· Advice and coach the client in other operational areas.

· Visit the hotels to get first-hand knowledge of all revenue management issues and other key areas.

· Any other reasonable requests made by management.

Personality

· Business Development DNA and commercial minded.

· Strong sense of need for achievement of goals and success.

· Sound ability and knowledge to develop standards of operations and strategic processes

· Good analytical and numeric skills for fast data crunching.

· Ability to work under own initiative in a highly pressured environment.

· Good listening skills and the ability to anticipate business needs.

· Able to develop relationships with 3rd parties and the hotel teams.

· Capacity to read situation, understand environments and respond accordingly

· Capable of prioritizing between revenue generating actions and time consuming tasks with low yield impact.

· Ability to work across all levels and functions of client portfolio under own initiative in a highly pressured environment.

· Well-developed interpersonal, adaptive influencing and supervisory management skills

· Willingness to travel and ability to interact professionally with other cultures

· Mentality of client service and taking responsibility beyond direct duties.

· High level of motivation, determination and commitment.

Experience & Qualifications

· 0 - 9 years of hands-on Hotel Revenue Management experience.

· A strong command of both written and spoken English is required; additional languages an asset.

· Bachelors or Master’s Degree in Hotel Management, Tourism or Economic Studies.

· Highly computer literate with a high level command of Excel.

· Knowledgeable of hotel technology: PMS, Channel Manager, GDS, CRS

Aplicants should send their cv and contact to the HR/ADM on (hrdiamondlinks40@gmail.com)or call 08072806776.

NOTE: Only Aplicant from Lagos and Environ.

Sorry the application deadline for this job has elapsed

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