Head of Hotel Operation Job at Genesis Group

 Employment Nigeria 30-Aug-2015 RIVERS , Manufacturing  


Genesis Group is a wholly Nigerian owned Catering, Hospitality & Entertainment Conglomerate with business interest in Hotels, Restaurants, Cinemas, Shopping Malls, Real Estate Development, Outdoor Catering, Industrial Catering & Housekeeping Management, and Food Production.

For over 2 decades we have provided ‘Exceptional Products & Services’ to both multinational and Nigerian corporations, as well as discerning members of the public looking for something special.

We are recruiting to fill the position of:

Position: Head of Hotel Operation

Location: Rivers

Specific Responsibilities
Leadership:

  • Responsibilities include planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems in accordance to GGNL policy.
  • Directly manages the hotel staff on a daily basis; supervises directly or indirectly all employees attached to all the hotel chains.
  • Is responsible for the overall direction, coordination, and evaluation of the hotel/s.
  • Carries out management responsibilities in accordance with the organization's policies and applicable laws.

Financial:

  • Responsible for maximizing revenues and flow through to meet or exceed budgeted.
  • Responsible for preparation of property budget and forecasts within set timeframes.
  • Manages labor standards and property level expenses to achieve maximum flow through to the bottom line profit.

Sales:

  • Identifies and seeks out potential business in local market.
  • Maintains relationships with local companies and key people to increase Genesis group's visibility within the local market.
  • Works with relevant Business Development Officers / Marketing Officers to manage all sales activities of the property and meet revenue objectives.
  • Activities include setting goals, completing competitive surveys, taking reservations and compiling reports.
  • Make sales calls as outlined by the Sales Management Teams and/or the shareholders requests.
  • Coordinates and implements sales and marketing activities of the chain.

Guest Satisfaction:

  • Promotes 100% guest satisfaction throughout the hotel.
  • Ensures that all guest related issues are resolved in a manner consistent with the company's goals, objectives and policies.

Employee Management:

  • Motivates and gives direction to all employees.
  • Communicates all policies and procedures to entire staff.
  • Conducts regular meetings to provide various information including company communications, policy reviews, local activities, goals, etc.
  • Performs duties in all aspects of hotel operations whenever needed.

Miscellaneous:

  • Serves as 'Manager on Duty'
  • Provides other relief or back-up duties as needed at the hotel including front desk coverage,

Person Profile

  • Expert in the Hotels Industry, with a minimum of 10 years hospitality management experience
  • Must have worked in a Four Star establishment, ideally running more than one hotel concurrently
  • Age range preferred 30-40
  • F&B Experience will be a very key advantage


How to Apply
Application Closing Date
Interested and qualified candidates should send their resume to:Godswill.Adiole@Genesisgroupng.com and Collins.Onukagha@Genesisgroupng.com with the role applied for as subject of the email.



Sorry the application deadline for this job has elapsed



Disclaimer: Though we make every effort to verify the authenticity of our posts, We're in no way affiliated to any of these companies whose vacancies we publish.
Note : Do not pay any fees to Employers for recruitment. To report and to view a list of fake recruiters in Nigeria, . Click Here


Leave Your Comments










JOB SEARCH

GET FREE JOB ALERTS






Contact


info[at]employmentnigeria.com,