Graduate customer service representatives

 Career Global Consult 09-Jun-2015 ₦30,000 - 60,000 LAGOS , Customer Service  


Effectively manage large amounts of incoming calls

Generate sales leads

Identify and assess customers’ needs to achieve satisfaction

 Build sustainable relationships of trust through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools

Meet personal/team sales targets and call handling quotas

Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution

Keep records of customer interactions, process customer accounts and file documents

Follow communication procedures, guidelines and policies

Take the extra mile to engage customers

Qualified candidate should send their resumes to; hr@careerglobalconsult.com



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