Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa's financial system for 150 years, and now spans 16 countries across the African continent.
We are recruiting to fill the position below:
Position : Product Manager - Transactional & Liabilities
Job ID: 12899
Job Purpose
The strategic planning, product design, product management and product performance of Personal Transactional and Liabilities Products.
Key Dimensions of the Job
Operates within a matrix business environment and uses knowledge, experience and abilities to obtain positive business outcomes;
Draws on knowledge and experience to build and implement sustainable product strategies that meet customer needs;
Identifies and executes short term initiatives to drive product performance;
Manages and co-ordinates product projects;
Looks for new ways to improve the business and new products and services to grow the business;
Understands payments and platforms
Manages the day-to-day business of the product portfolio;
Analysis’s product information to model and understand trends, behaviours and profitability;
Understands the environment and business within which the product portfolio operates.
Key Responsibilities
Business growth & sustainability
Product performance & profitability (financial performance)
Product target setting (budgeting)
Product alignment with customer value propositions and the business operating model
Development & implementation of product and funding strategies
Conceptualisation & implementation of new products/services
Identification of new business, revenue and cost reduction opportunities
Effective product interest rate management and product pricing
Product process enhancements/re-engineering
Development of product sales / service tools
Product support to network
Customer and branch query resolution
Conceptualisation and drive of business campaigns
General product management
Delivery of key projects
Monitoring, understanding and reacting to business/competitive environment
Provision of appropriate management information
Key Performance Measures Financial
Liabilities deposit balance growth
Effective Margin Management
Account management
Product revenues (net interest income and non-interest income)
Product costs
Optimisation of profit
Customer:
Develop and understand core customer insights
Sales/cross sell strategies aligned to overall customer offerings
Customer Information
Product training material
Product Management:
Grow the deposit base
Support sales and distribution across segments
Retention and management of existing deposits
Product Insights and analysis by segment
Tactical marketing initiatives
Competitor Analysis
New Product Development
Improve Efficiencies and Effectiveness:
End to end processing across all channels
Account maintenance and management
Legal and compliance
Required Skills and Qualifications
Qualifications
An appropriate Business related Degree/Diploma with a financial component.
Experience
Minimum of 6 years experience in product management
Experience in the development of strategic and tactical product and business plans
Experience in product design and development
Experience in understanding customer behaviour
Experience in interest rate management
Knowledge
A sound understanding of business principles, macroeconomics, financial services and money markets.
A sound understanding of product management principles, including financials, pricing, marketing and sales.
Skills
Business acumen to understand and drive impact of actions on product economics
Strong analytical skills are essential
Attention to detail is essential
Numerate, with the ability to do financial modelling
Pricing Skills
Good understanding of economics and finance
Project Management Skills
Computer literate (MS Office).
Required Competencies
Technical Competencies
Problem Solving:
Works within a broader matrix business structure which often brings about ambiguity and complexity when it comes to developing and executing business/product plans.
As a pivotal figure in the development and execution of business/product plans, the incumbent requires the ability to synthesis and integrate information effectively and formulate appropriate business outcomes.
Problem solving ranges from resolving complex queries (customer and/or branch) to conceptualising detailed long-term product strategies to address a specific business need or requirement.
Planning:
Is responsible for the development, prioritisation, and execution of strategic, tactical and operational product plans for the investment deposit portfolio. Includes the setting of annual financial budgets and sales targets through ongoing discussions with related parties. Also involved with the finalisation of the annual marketing and sales plans for the portfolio.
Decision making:
Makes decisions around day-to-day product and customer queries that have been escalated to the product area.
Plays a critical role in the management of deposit interest rates, and the setting of these interest rates.
Plays a hugely influential role in developing strategic and tactical business plans for the deposit portfolio.
Personal Competencies
Interpersonal - Verbally expressive with good written and verbal communication skills; Able to build relationships and create a network; Communicates recommendations in a persuasive manner; Team builder; Conflict management; Able to work in a complex and sometimes ambiguous environment; Customer service orientation
Intellectual - Proven intellectual capability; Have a conceptual understanding of product strategy; Develop solutions that have a short to medium term horizon; Grasp the fluid market needs and adjust accordingly;
Drive - Results and achievement orientated; Tenacity and determination; Able to work independently; Delivery under pressure; Deadline orientation; Resourceful; Resilience, i.e. high level of motivation and willingness to succeed despite obstacles related to the rollout of plans and differing priorities of the various stakeholder groups
Personality - Innovative; Self-starter; Assertive; Confident; Analytical; Collaborative; Influential; Persuasive; Proactive; Adaptable; Problem solving; Creative.
How to Apply
Interested and qualified candidates should please :
Click here to apply online
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