New Job at Ascentech Services Limited

 Employment Nigeria 08-Sep-2015 PORT HARCOURT , Engineering  

Ascentech Services Limited acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional consultants offering top of the line executive recruitment and selection services.

One of our employers in the ISP industry is seeking to fill the position below:

Position: Engineer - Onsite Technical Support

Reporting to: Direct - Supervisor Technical Support Group; Functional - Territory Sales Manager

Responsibilities

  • Promptly investigate, resolve & report any incidents, errors, events or deviations
  • Ensure installations, maintenance & troubleshooting is carried out within agreed OLA
  • Responsible for resolving concerns on signal strength, signal to noise radio and similar parameters in accordance with the company’s approved standard
  • Share insight and appropriate action against bandwidth consumption, virus infection and security threats
  • Track and route problems and requests and document resolutions
  • Manage incidents; respond to requests for technical assistance in person, via phone & email
  • Responsible for supporting post-sales customer activity remotely and onsite
  • Responsible for carrying out detailed site survey & maintain proper documentation
  • Perform installation and implementation and network integration at customers’ site
  • Prepare daily activity reports
  • Inform management of recurring problems

Knowledge and Skills:

  • Proficient in Wi-Fi, WiMAx, LTE, TCP/IP, WLAN, Ethernet, LAN, WAN, Devics/Network Level Troubleshooting, Computers (OS & Application level), Analytical, Internet & Tech savvy, Customer focused, Team Player.

Qualifications

  • HND/Bachelors’ degree in Electrical/Electronics/Computer/Communications/InfoTech and MUST have completed NYSC
  • Candidates should have at least 1 to 3 years of experience in a similar profile


How to Apply 
Interested candidates should forward their CV's in PDF/MS Word formats indicating the position they are applying for as the subject to: efe.opia@ascentech.com.ng



Sorry the application deadline for this job has elapsed



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