Latest Job at NCR Corporation

 Employment Nigeria 08-Sep-2015 LAGOS , Audit  

NCR Corporation (NYSE: NCR) is a global technology company leading how the world connects, interacts and transacts with business. NCR's assisted- and self-service solutions and comprehensive support services address the needs of retail, financial, travel, hospitality, gaming, public sector, telecom carrier and equipment organizations in more than 100 countries. NCR is headquartered in Duluth, Georgia, USA.

We are recruiting to fill the position of:

Position: Supervisor

Ref: 674318
Grade: 6

Summary & Key Area of Responsibility

  • Supervise team member to provide the best service delivery to our esteem customer.
  • Ensure continuous monitoring of team member to meet Service level agreement the company have with the customer.
  • Position requirement is to be an expert that directs project specific activities of team members and offers management assistance to the organizational leader
  • Ensure team members are performing optimally to achieve their individual and collective KPI set by the company.
  • Performs needs analysis and prioritization, feasibility and business impact assessments for major KM requests and initiatives
  • Typically manages overall life cycle of one or more Knowledge Solutions.
  • Manage field operations
  • Supervise team member and communicate timely to the customer on the incident logged with the company to avoid bridging the SLA and penalty payment.
  • Organize meeting with the customer to showcase the company's performance and to identify grey areas from customer point of view and work on it.
  • Main focus areas are the reduction of failures/incidents, designing efficient and cost effective service philosophies, optimizing use of assets to reduce inventories and improve cash flows and performing proactive lifecycle management on both product and service performance

Qualifications

 

  • Self-motivation, customer focused.
  • Strong written and oral communication skills
  • Strong team orientation.
  • Bachelor's Degree or Higher National Diploma
  • 4+ years of related engineering field experience
  • Understanding of current Incident Management processes and systems
  • Strong analysis and good reporting skill.
  • Customer service experience will be and added advantage.

How to Apply
Click here to apply 



Sorry the application deadline for this job has elapsed



Disclaimer: Though we make every effort to verify the authenticity of our posts, We're in no way affiliated to any of these companies whose vacancies we publish.
Note : Do not pay any fees to Employers for recruitment. To report and to view a list of fake recruiters in Nigeria, . Click Here

SIMILAR JOBS

Job at The Candel Company Limited

Latest Job at VoguePay

New Jobs at Phillips Consulting

New Job at Sunrose Consulting

Job at an Expanding Group of Companies


Leave Your Comments










JOB SEARCH

MOST RECENT JOBS

Talent Developer Assistant & Methods Lead in a Multinational Oil and Gas Company

Immigration/Visa Officer, PHC & Lagos in a Multinational Oil and Gas Company

PTM Archive Co-Ordinator (PHC) at Maventeq Systems Limited

Payroll Officer at Maventeq Systems Limited

Accounts Receivable Officer at Sahara Group

More

GET FREE JOB ALERTS

POPULAR JOBS

Consultant (Orthopaedic & Traumatology Paediatrics) at the Lagos University Teaching Hospital (LUTH)

Consultant (Haematology & Blood Transfusion) at the Lagos University Teaching Hospital (LUTH)

Consultant (Anatomic & Molecular Pathology) at the Lagos University Teaching Hospital (LUTH)

Medical Officer (Clinical Pathology) at the Lagos University Teaching Hospital (LUTH)

Consultant (Medicine - Rheumatology) at the Lagos University Teaching Hospital (LUTH)

Accounts Receivable Officer at Sahara Group

Quality Control Officer at Sagar Vitaceuticals Nigeria Limited

More

Employment Nigeria

About
Privacy Policy
Terms Of Use
Job Widget

Job Seekers

Sign Up
Login In
Search for Jobs
Upload CV

Employers

Advertise
Post Jobs
Sign Up
Sign In

Contact


info[at]employmentnigeria.com,