Ericsson is a world-leading provider of telecommunications equipment and services to mobile and fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, and more than 40 percent of the world's mobile traffic passes through Ericsson networks. Using innovation to empower people, business and society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people and society to help shape a more sustainable world. 

We are truly a global company, working across borders in 175 countries, offering a diverse, performance-driven culture and an innovative and engaging environment where employees enhance their potential everyday. Our employees live our vision, core values and guiding principles. They share a passion to win and a high responsiveness to customer needs that in turn makes us a desirable partner to our clients. To ensure professional growth, Ericsson offers a stimulating work experience, continuous learning and growth opportunities that allow you to acquire the knowledge and skills necessary to reach your career goals.

Position: 2nd level Operations RAN

Job description:  

• Perform preventive&corrective maintenance, problem management, acceptance and fault management and tracking
• Logging the performed activities in specifically ticketing tools
• Remote integration and configuration of WCDMA/GSM/  RAN network elements
• Provide fault management on specific network nodes on Ericsson RAN Subsystem BTS/TRC/BSC(for GSM), NodeB/RNC(for UMTS)
• Provide end to end troubleshooting for RAN part of the network
• Create/correct data transcript files to configure or update the existing network elements or to add new network elements 

Job requirements:              

• Knowledge of one or more of: GSM/UMTS/LTE architectures & network topologies & standards
• Proven experience on Ericsson 3G Equipment: RNC 3810/3820, RBS 6000 family, RBS 3000 family in mandatory
• Proven experience on Ericsson 2G Equipment: APG40/43, RBS 2000 family and EVO 8100  is mandatory
• Knowledge of UNIX or LINUX operating systems is a plus 

Generally requirements:  

• Availability for on-call work schedule, night work
• Availability to share from own experience with team members

Position: Business and Transformation Consultants

Ericsson sub-Saharan Africa is looking for senior and principal consultants with strong telecommunications industry experience in the operations consulting and transformation domains. Your role will be to sell and deliver enterprise transformation and business process improvement projects to telecoms clients. Work with CIOs to improve operations across IT, OSS, BSS and Marketing Sales business domains to ensure our customers maximize their technology investments. 

The following experience is essential:

• Excellent working knowledge of ICT, network and business processes in the areas of OSS, BSS and network technology
• Working knowledge of using and supporting ITIL and/or eTOM standards
• Proven sales and delivery record with a focus on transformation and/or operational transformation and efficiency programs
• The ability to create robust value propositions and business cases for systems and process transformation
• Prior consulting experience from within a consulting practice 

If you are interested in getting exposure to Africa, like to travel, be exposed to cutting edge technology that makes a difference to our continent, then apply to join our growing and dynamic consulting team. 

Ericsson Consulting has 12,000 Strategy, Operations & Technology consultants, delivering more than 1,500 consulting and systems integration engagements a year. Serving clients for 10 years across 180+ countries we are building a great track record. This is a great opportunity to work for a dynamic company with global career options. 

Role Description

• Undertake capability and assessments across processes and systems
• Support operators in defining data requirements and leveraging real time data to drive improved customer experience 
• Sell and deliver enterprise transformation and business process improvement projects to telecoms clients
• Shape and lead holistic programs that translate operational shortfalls into transformation programs
• Define roadmaps for organization change and process development

Required skills

• Analytical and problem solving skills
• Excellent communications skills (both oral and written) – able to explain complex concepts
• Consultative selling knowledge
• Team and stakeholder management

Required experience

• Deep telecommunications industry knowledge
• Excellent working knowledge of ICT, network and business processes in the areas of OSS, BSS and Network technology in wireline or wireless environments.
• Proven sales and delivery record with a focus on transformation and/or operational transformation and efficiency programs for telecommunications companies.
• Working knowledge of using and supporting ITIL, eTOM and security standards. Certification in one or more of these standards is a plus. TOGAF and Frameworx knowledge beneficial.
• Understanding of processes and architecture related to fulfilment, assurance and billing
• Managing cross functional teams
• Experience and ability to interact with senior (C-Level) stakeholders 

Your profile

• 4 years + experience in consulting
• 3 years + experience within telecommunications industry architecting end-2end solutions or leading transformation projects
• Willingness and ability to travel in Africa up to 75% of the time
• Minimum relevant 3 year Bachelor’s degree (postgraduate qualification recommended)
• Location: South Africa, Ghana, Kenya, Nigeria, Senegal 

*LI-KM1 

Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.  

Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.  

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.  

Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.

How to Apply 

Use links below to apply

• 2nd Level Operations RAN
• Business and Transformation Consultant