Windows Enterprise Manager at MTN Nigeria

Employment Nigeria 21-Oct-2015 NIGERIA , IT and Telecoms

MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

We are recruiting to fill the vacant position of:

Title: Windows Enterprise Manager

Job Descriptions

Contribute to the development of IS Services strategies, providing a roadmap for future infrastructure development and develop detailed plans in support of related strategies, organizing required resources, monitoring and periodically reporting progress of plans.
Assess resource requirements and assist in preparing the budget for IS Services Operations, as well as prepare information systems technical business cases.
Direct activities of team of highly technical Windows/Messaging administrators and Blackberry Enterprise Server (BES) administrators in order to provide effective and efficient support for Wintel infrastructure.
Develop and manage team’s objectives and plans and ensure alignment with overall business objectives.
Manage the design, implementation, administration and support of all aspects of the Wintel infrastructure.
Proactively review technical architecture, processes, documentation and oversee provisions and suppliers to ensure that services provided are aligned with business needs.
Prepare management reports and metrics as required and utilize appropriate management tools to monitor operational service status against SLAs and make recommendations where necessary to ensure optimal performance.
Manage new projects, technology deployments and upgrades into live environment minimising associated risk by ensuring they are carried out in a controlled, timely manner with minimum service downtime.
Lead incident, problem and change management processes for Windows/Messaging related issues, and co-ordinate preparation of incident reports (as required).
Co-ordinate Audit and Risk Management related issues/tasks for the Windows Server/Messaging infrastructure.
Manage and monitor Disaster Recovery operations for Windows and Messaging infrastructure.
Liaise directly with contractors and manage vendor relationships with respect to server hardware and software.
Identify training and development needs and manage skills enhancement programmes for the virtual sales team to ensure enterprise sales targets are fully met.
Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.

Job Condition

Normal MTNN working conditions
May be required to work extended hours
Often required to work extra hours and weekends
Emergency response at any time during the day

Experience & Training

Experience:

At least 7 years hands-on experience in server administration of which two years in a supervisory role

Training:

Windows 2003 Server and Advance Administration and Support.
Exchange 2003
Citrix Administration and Support.
Compaq/HP and Dell hardware configuration, installation, maintenance and troubleshooting
Effective customer service.
Effective communication skills.

Minimum Qualification

B.Sc, HND or BTech

Sorry the application deadline for this job has elapsed

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Windows Enterprise Manager at MTN Nigeria

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