Recuitment at Wave Academies

Employment Nigeria 30-Nov-2015 LAGOS , Marketing and Sales Customer Service Receptionist

Wave Academies, requires the services of a suitably and qualified candidate to fill the position below:

Position: Sales Attendant

Job Descriptions
Performs any combination of the following duties:

Obtains merchandise from stockroom when merchandise is not on floor.
Arranges stock on shelves or racks in sales area.
Directs or escorts customer to fitting or dressing rooms or to cashier.
Provide customer service in self-service store: Aids customers in locating merchandise.
Answers questions from and provides information to customer about merchandise for sale.
Keeps merchandise in order.
Marks or tickets merchandise.
Inventories stock.

Position: Front Desk Personnel

Job Description

Provide guests with room keys and call for bellboys
Take reservations over the telephone, through emails and in person
Answer queries regarding the hotel’s services, charges, dining facilities, sports facilities and travel directions
Refer guests to appropriate departments to resolve complaints or provide suggestions
Compute bills and take payments
Provide guests with directions around the hotel
Contact housekeeping and maintenance departments when a problem is reported
Greet guests and patrons as they arrive
Ask if guests have a prior booking
Manage the registration process
Ask for identification and ensure that the provided credentials are accurate
Handle guest check-ins and check-outs appropriately
Operate hotel switchboard, take calls and provide information and transfer calls
Manage accurate accounting of all rooms
Explain appropriate use of keys and ensure that guests are satisfied with the rooms allotted to them
Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift

Position: Customer Care Representative

Job Description

Maintains financial accounts by processing customer adjustments.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Prepares product or service reports by collecting and analyzing customer information.
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Sorry the application deadline for this job has elapsed

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Recuitment at Wave Academies

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