Wave Academies, requires the services of a suitably and qualified candidate to fill the position below:
Position: Sales Attendant
Job Descriptions
Performs any combination of the following duties:
- Obtains merchandise from stockroom when merchandise is not on floor.
- Arranges stock on shelves or racks in sales area.
- Directs or escorts customer to fitting or dressing rooms or to cashier.
- Provide customer service in self-service store: Aids customers in locating merchandise.
- Answers questions from and provides information to customer about merchandise for sale.
- Keeps merchandise in order.
- Marks or tickets merchandise.
- Inventories stock.
Position: Front Desk Personnel
Job Description
- Provide guests with room keys and call for bellboys
- Take reservations over the telephone, through emails and in person
- Answer queries regarding the hotel’s services, charges, dining facilities, sports facilities and travel directions
- Refer guests to appropriate departments to resolve complaints or provide suggestions
- Compute bills and take payments
- Provide guests with directions around the hotel
- Contact housekeeping and maintenance departments when a problem is reported
- Greet guests and patrons as they arrive
- Ask if guests have a prior booking
- Manage the registration process
- Ask for identification and ensure that the provided credentials are accurate
- Handle guest check-ins and check-outs appropriately
- Operate hotel switchboard, take calls and provide information and transfer calls
- Manage accurate accounting of all rooms
- Explain appropriate use of keys and ensure that guests are satisfied with the rooms allotted to them
- Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift
Position: Customer Care Representative
Job Description
- Maintains financial accounts by processing customer adjustments.
- Recommends potential products or services to management by collecting customer information and analyzing customer needs.
- Prepares product or service reports by collecting and analyzing customer information.
- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Sorry the application deadline for this job has elapsed
