Stresert Services Limited - Our client, a pioneer and Market Leader in the Dry Cleaning / Laundry Service Industry dedicated to ensuring international best practice in its Operations, and Service output, currently seeks the service of an enthusiastic and innovative Senior Level Manager to fill the position below:

 Title: General Manager (Laundry Services)

Job Purpose

• This role involves taking the lead for Planning, directing and coordinating all activities of the various Branches in the Company; to ensure the strategic use of human and material resources and oversee functions such as Operations, Administration, and Finance.
• The GM is expected to develop and coordinate interdependent systems for maximum efficiency.
• S/He should also be able to influence and manage internal and external stakeholders to ensure optimal performance of the business.

Person Profile

• Entrepreneurial, enthusiastic with capability to use initiative and intellectual capital to derive solutions.
• The ability to prioritize a heavy workload and deal with the pressures this creates.
• High achiever with evidence of continuous leadership roles and academic prowess.
• Attention to detail, display natural tact/discretion with imagination and drive.
• Should be able to devise and implement policies for business profitability

Key Responsibilities

• Provide training, coaching, development and motivation to bring out the best in each team member
• Ensure that all branches are managed with high ethical standards, and in compliance with all government regulations
• Ensure that all risks associated with the company’s operations are proactively identified and mitigated at all times
• Ensure adequacy, effectiveness and efficiency of the company’s Policy, Processes and Procedures at all times.
• Evaluate regularly the effectiveness of operations, to see that policies are being observed and that goals are being attained
• Responsible for effective and efficient Procurement system for the company
• Drive the development and implementation of the Service, Sales and Profitability plans
• Ensure a robust communication system is set-up for information sharing on effective practices, competitive intelligence, business needs and/or opportunities, etc among all branches, locations and employees
• Ensure that all areas of work performance or departments are properly staffed and directed
• Monitor the Supply chain and recommend improvement where necessary
• Review the monthly supplier performance report and ensures that appropriate action is taken
• Monitor the Procurement Imprest to ensure that reimbursement is done at the right time
• Ensure the safekeeping of company assets, including structures, equipment, inventory and cash

Required Qualification & Experience

• Bachelor's in Public or Business Administration, or other related Social Science discipline.
• 6 - 10 years experience, with a minimum of 4 years in a Senior Management role in a reputable organization.
• Excellent Presentation, Communication and Interpersonal skills.
• Advanced knowledge and usage of computer applications.
• Membership of the Nigerian Institute of Management or other relevant professional bodies.

 Title: Courier Operation Supervisor
Job Summary

• The Operations Supervisor is responsible for ensuring efficient functioning of the courier unit by planning, managing couriers as well as resolving customers’ issues, complaints and escalations.

Responsibilities

• Workflow Management; establishes internal guidelines and procedures for the operations department to ensure high performance from the department
• Implements adequate workflow systems, monitoring mechanisms, and control mechanisms to ensure the expected service levels are delivered
• Takes total charge of the mail room; Plans and assigns route for the couriers as per the load as well as coordinate all deliveries to the client within the estimated time of delivery
• Handles customers incidents and complaints related to his/her team and handles escalations (if any)
• Monitors the daily operational transactions, checks pending deliveries and pickups and takes corrective action accordingly
• Ensures all bulk shipments are delivered within the Estimated Delivery Time; Monitors transit time performance against actual performance targets
• Modifies department work plans according to changes in operations such as leave, or a heavy workload
• Interacts with various business units (Customer Service, Operations, Logistics & Cargo) to plan and execute Client requirements
• Develops and implements required procedures and policies in order to continuously improve operational efficiency in courier service
• Financial responsibility for revenue growth, cost control, debt collection and overall responsibility for budgetary deliverables in courier operations
• Market intelligence gathering through monitoring competitor activities and generation and analysis of reports pertaining to the same
• Ensures that operational procedures are in place to ensure safe collection and dispatch of customer’s items and maintenance of data and records thereof
• Ensures service levels in terms of delivery and collection are met through monitoring of service levels returns
• Ensures proper resource utilization and rationalization including human resource and the required work tools
• Maintains Proof of delivery (POD) management and imputation on excel sheet
• Participates in budgeting and budget implementation process for the courier services business
• Mentors operations team and provides ‘hands-on’ technical leadership as required

Qualifications

• Bachelor's Degree (minimum of second class lower)
• Membership of Nigerian Institute of Logistic (will be advantage)
• Must be computer literate with good practical knowledge of MS Word and Excel
• Minimum of 5 years professional experience courier/logistics/haulage management

Remuneration
The Remuneration is commensurate with industry standards

 Title: Group Sales Manager

Ref: Sales Manager - Group
Job Description
The ideal Group Sales Manager will:

• Be responsible for planning, implementing and directing the sales activities of the group to achieve has the overall responsibility for sales within the group
• Be responsible for business goals and targets.
• Develop and implement new procedures where necessary
• Develop a sales strategy to achieve group sales goals and revenues
• Set individual sales targets with sales teams and each unit head
• Co-ordinate sales action plans for individual salespeople
• Ensure sales team have the necessary resources to perform properly
• Monitor the achievement of sales objectives by the sales team
• Liaise with other company functions to ensure achievement of sales objectives
• Evaluate performance of sales staff; ensure that the sales team are well motivated to meet their deliverables
• Provide feedback, support and coaching to the sales team
• Plan and direct sales team training
• Assist with the development of sales presentations and proposals
• Co-ordinate and monitor online sales activity as the need arises
• Investigate lost sales and customer accounts
• Track, collate and interpret sales figures
• Forecast annual, quarterly and monthly sales revenue
• Generate timely sales reports to the Management
• Formulate sales policies and procedures; help prepare sales budgets with unit heads
• Control expenses and monitor budgets; maintain inventory control
• Conduct market research and competitor and customer analysis
• Analyze data to identify sales opportunities; develop promotional ideas and material
• Attend trade meetings and industry conventions
• Cultivate effective business relationships with executive decision makers in key accounts
• Attend Management meetings as required

Education and Experience

• An MBA, a degree in business, marketing or related qualification
• A minimum of seven (7) years experience in all aspects of planning and implementing sales strategy
• Technical sales skills
• Knowledge of market research
• Experience in managing and directing a sales team
• Relevant product and industry knowledge
• Experience with relevant sales software applications e.g sales forecast etc
• Experience in the financial lease sector

Required Key Competencies:

• Excellent written and verbal communication skills
• Organization and planning
• Problem analysis and problem-solving
• Information management
• Team-leadership
• Formal presentation skills
• Persuasiveness; adaptability; innovation; decision-making and stress tolerance

 Title: Transaction/Commercial Lawyer

Description of Duties

• All administrative tasks required for the post.
• Deal with issues pertaining to business transactions. Draft client agreements, negotiate employment contracts or write purchase agreements.
• Review business transactions or negotiate trade, employment and other agreements.
• Draft and negotiate contracts, whether in their own right or as part of complex mergers and acquisitions (M&A) and financing transactions.
• Provide a broad range of commercial legal support for operational and corporate services issues, advising in particular on a wide range of general commercial contracts of all sizes, including outsourcings, facilities management contracts, marketing and agency contracts, consultancy and other services arrangements, special events, construction/real estate related contracts, confidentiality agreements and other related commercial contracts etc.
• Assist with the revising of current, and development of new procedures, precedents and related ways of enhancing the provision of legal support, particularly in relation to supporting the Procurement function.
• Understand and ensure that contracting arrangements are consistent with applicable policies. Working with other commercial lawyers when engaged, including the supervision and training of more junior lawyers as the need arises.
• Work on a broad spectrum of transactions, from substantial outsourcing, joint ventures and project development agreements to day-to-day manufacture, logistics/warehousing, advertising arrangements etc.
• Work in close contact with the firm’s litigation department.
• Engage in negotiations on behalf of clients.
• Clarifying with client officers any difficult areas, dealing with and responding to any defences and/or counter claims lodged.
• Carry out extensive research and report writing.
• Keep up to date with the latest commercial and legal developments
• Any other duties relevant for the work of the Section as determined by the post holder’s line manager.

Required Education & Skills

• Candidate must be a Graduate of Law with minimum of six (6) years experience.
• A skilled negotiator and team player who can actively work with the businesses to engineer pragmatic solutions to a wide range of challenges, while balancing the need to comply with many and often potentially conflicting legal, regulatory and internal policy requirements.
• The ability to balance legal risk with the commercial needs of the business.
• A proven ability to work with colleagues in different regions to find solutions across different legal, regulatory and business requirements.
• Excellent writing skills with little or no review needed.
• Ability to work well under pressure and meet deadlines.
• The ideal candidate should preferably reside on the Island i.e. Lagos Island, Lekki, Ajah and immediate locality.

Remuneration
N200, 000/ M

Stresert Services Limited - Our client, one of the leading legal practitioners and arbitrators in the Nigerian legal sector, is looking to hire as:

 Title: Litigation Counsel

Job Summary

• The ideal candidate MUST reside on the Island i.e. Lagos Island, Lekki, Ajah and immediate locality
• To contribute to the smooth and efficient conduct of litigation and outside counsel including coordinating and directing case strategy, discovery, drafting/editing pleadings and interviewing and preparing witnesses and negotiations.

Description of Duties

• Attending the Court and other Tribunals and advocating on behalf of the Council in litigation actions.
• Providing litigation support to the solicitors in the Litigation Team, including without limitation, preparing witness statements, dealing with discovery and attending court with Counsel.
• Deal with enquiries from solicitors and other external agencies and advice the client of the next step accordingly.
• Attending possession action hearings, negotiating with representatives and preparing and advising of witnesses prior to hearings.
• All administrative tasks required for the post.
• Drafting applications to the Courts and having conduct of the case through to judgment being obtained.
• Clarifying with client officers any difficult areas and dealing with and responding to any defenses and/or counter claims lodged.
• Drafting summonses, complaints and indictments in connection with prosecutions by the Council
• Attending Defendants’ applications to set aside Judgments and suspended Warrants of Possession.
• Responsible for maintaining the central register of Judgments and Charging Orders and dealing with related enquiries, applications and cancellations.
• Responsible for the preparation of documentation and conduct of emergency injunction proceedings on behalf of the Local Authority in accordance with any relevant legislation.
• Any other duties relevant for the work of the Section as determined by the post holder’s line manager.

Requirements and Desired Skills

• The ideal candidate must be organized and pay attention to detail. Small errors or omissions can lose or derail a case.
• Excellent writing skills with little or no review needed.
• The candidate needs to be able to work with a variety of people and have coping skills to handle difficult personalities, ranging from co-workers to clients.
• The litigation applicant must have knowledge of the court systems and how they work.
• Candidate must be a graduate of Law with minimum of six (6) years at the Bar
• Active litigation Arbitration experience
• Ability to work well under pressure and meet deadlines.
• Ability to write, and speak English fluently
• Experience working in drafting motions, briefs and preparing for trials is necessary.

Remuneration 
N180, 000 - N200, 000/ m (Depending on experience).