Sales Capability Development Manager

 Employment Nigeria 21-Nov-2015 NIGERIA , Manufacturing   Marketing and Sales   Managerial  


Fan Milk Plc is a leading manufacturer and marketer of healthy, nutritious and safe frozen dairy and non-frozen dairy food products with distribution channels across the length and breadth of Nigeria. Fan Milk Nigeria is a well established and fast growing food processing industry offering wide range of products.

POSITION: Sales Capability Development Manager

Purpose

The role would be responsible for creating and implementing training programs and overseeing the development of careers in the Sales organisation.
Coordinate performance, competencies and evaluates productivity in the Sales Department.

Principal Accountabilities (IPE Factors: Impact & Innovation):

  • Leading and driving the Fanmilk internal and external capability agenda.
  • Develop and implement Fan Milk’s training plans/modules for her sales team (all levels) and embed the Fanmilk way of working via on the job coaching -field and classroom training
  • Develop Sales Competencies framework for Fan Milk.
  • Evaluate and test competencies of the sales team.
  • Ensure the Sales Execution -Tablet solution is function appropriately.
  • Ensure accuracy in Sales force KPI Reporting
  • Accuracy in Vendors/ Customers weekly sales report
  • Manage the Data gathering Unit.
  • Develop and implement (with HR) a talent-based hiring program for the SO, RSM etc.
  • Develop and implement an induction program for SO, RSM etc.
  • Drives and monitors performance evaluation and coaching between NSM/RSMs and RSMs/SO.
  • Identify the potentials of high performers and build on their strengths.
  • Pool best practise and train the team on how to improve KPI performance.
  • Establishes and evaluates metrics for assessing training effectiveness.
  • Analyzes and evaluates training needs/gaps on an on-going basis to keep trainings current, effective and result driven
  • Develop a process for Regions to reward performing SOs in conjunction with HR

Accountabilities

  • Recruitment and induction; lead the recruitment and induction for vacancies and expansion in the Sales organisation..
  • Delivery of the training plan On Time in Full - OTIF
  • Drive a winning culture; lead coaching and coordinate monthly Regional meetings and ensure target understanding.
  • Maintain and update Sales team information documents

Reporting and Scope (IPE Factor: Knowledge/teams & breadth):

  • The position reports directly to the National Sales Manager - Outdoor
  • The scope of this position is domestic & International.
  • Direct Reports -Training Manager & Regional Sales Manager - matrix- dotted line
  • POP Execution; conduct structured market visits and write feedback reports regarding outlet activations and sales operations.

Performance Management (Key Performance Indicators)

  • Sales Execution : Tablet Solution functionality.
  • Accuracy in Salesforce KPI Reporting
  • Accuracy in Vendor/ Customer Weekly Sales Report
  • ROI on Training
  • Training Cost
  • Percentage of Employee below competence
  • Training hours per employee
  • Training Cost/Turnover

Critical Qualifications/Skills/Experience
The ideal candidate:

  • He/She must be an outgoing and convincing personality; with a sense of urgency, who can communicate at all levels and persuade key stakeholders in to the right course of action.
  • Leadership skills
  • Minimum of first degree in Business Admin, Marketing or other related discipline (2.2)
  • The Ideal person must have financial and business acumen.
  • Minimum of 5 years post graduate experience in sales of FMCG with multi-cultural/multinational environment.
  • IT skills (MS office - Powerpoint, Excel, Word)
  • A desire to constantly improve training effectiveness by developing new approaches
  • Presentation Skills
  • Must have exceptional Training management and  facilitation skills
  • Planning, organising and analytical skills
  • Ability to Drive - Possession of valid Driver’s Licence
  • Result oriented

Learning & Career Opportunities:
In this position, the incumbent will have an opportunity to acquire skills and knowledge in the following areas;

  • Work as a team lead in a large organisation
  • In-depth business knowledge of Fan Milk business
  • Good (internal and external) communication skills
  • Business development skills
  • International Leadership programme.


Sorry the application deadline for this job has elapsed



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