Huawei is a leading global ICT solutions provider. Through our dedication to customer-centric innovation and strong partnerships, we have established end-to-end capabilities and strengths across the carrier networks, enterprise, consumer, and cloud computing fields. Our products and solutions have been deployed in over 170 countries, serving more than one third of the world's population.
Position : Tools Specialist
Job description
Assist in developing and maintaining tool infrastructure including ITSM, ITOM and Workplace enablement toolset.
Hands-on responsibility over the monitoring & control system of infrastructure and applications.
Responsible for the ongoing activities of the monitoring & control tools: installations, upgrades, solving problems, vendors relationship.
Responsible to configure the M&C tools including ongoing inspections and constant improvements.
Develop scripts, reports and other solutions for monitoring
Reduce false alarms and support alert analysis.
Provides 7x24 support on a rotating schedule.
Desired Skills and Experience
First degree or equivalent in a relevant discipline.
Familiar with at least one or more of BMC/IBM/HP/CA TSM toolset to implement, design and consult.
Familiar with at least one or more of VMware/Cisco/Microsoft/Redhat/IBM/Oracle toolset or Open Source IT Operation (ITOM) tool suite to monitor performance, capacity and health check.
ITIL certification is preferred.
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