Pfizer - Good health is vital to all of us, and finding sustainable solutions to the most pressing health care challenges of our world cannot wait. That's why we at Pfizer are committed to applying science and our global resources to improve health and well-being at every stage of life. We strive to provide access to safe, effective and affordable medicines and related health care services to the people who need them.

We are recruiting to fill the position below:

Job Position:

• Retail Representative, Abuja
• Job ID: 1024057

Job Position:

• Retail Representative, Port Harcourt
• Job ID: 1024058

Job Position:

• Retail Representative, Lagos
• Job ID: 1024055

Job Purpose

• To promote Pfizer products in retail pharmacies to pharmacist and pharmacy staff
• To drive the offering of Pfizer brands to customers, through detailing activities and audiovisual presentations within an assigned geography, by ensuring top-of-mind awareness, in-store visibility and pharmacists' recommendations through various promotional activities in line with Pfizer values.

Key Accountabilities
Product Promotion & Sales:

• Detail the key features and benefits of Pfizer products to the pharmacists and pharmacy staff in key retail accounts to generate sales.
• Manage total Pfizer portfolio in key Pharmacies.
• Deliver on agreed number of calls per day for selected products and to all commercially relevant personnel at targeted accounts (pharmacists, managers and business owners).
• Ensure in-store visibility of promoted brands at all targeted retail accounts.
• Negotiate the availability of promoted products and monitor inventory levels to ensure stock levels are at optimum levels at all times.

Business Planning & Management:

• Develop and execute business, customer and account plans for portfolio of products for a given geography, in line with Pfizer values.
• Allocate resources effectively to best fit business and account plans.
• Set sales targets as well as execute marketing activities for key retail accounts.
• Work to create and present innovative Customer Value Propositions to drive desired availability of brands at key accounts and customize Pfizer solutions to customer needs.
• Regularly review performance and progress of implementation of plans against agreed metrics
• Grow existing accounts and develop new businesses to meet or exceed sales targets.

Customer Relations:

• Develop and grow relationships with key customers through commercial knowledge and selling skills.
• Develop and manage at all times a comprehensive database of target retail accounts within assigned geography.
• Manage receivables and credit issues of key customers.

Market Intelligence:

• Spot emerging trends in retail (customer issues, competitor activities, and value proposition insights) and communicate to the management of sales and marketing to ensure appropriate actions are taken.
• Provide feedback to team and timely reports to head office of relevant information regarding the safety and quality of Pfizer products, as well as counterfeits and parallel imports to ensure appropriate actions can be taken.
• Meet all administrative and compliance expectations of the organization.

Team work:

• Liaise with retail team members to share information on promotional plans and activities.
• Provide regular feedback to and work in alignment with the medical team on the prescription patterns observed at the retail accounts.

Self-Development:

• Actively participate in the individual development plan to ensure self-development within current role or prepare for future roles.
• Company Equipment & Materials
• Ensure proper maintenance of all company property in custody.

Job Specific Technical/Functional/Professional Competencies

• Excellent verbal, presentation and written communication skills
• Must possess business and financial acumen
• Must possess basic selling skills
• Must be a self-starter and be emotionally intelligent
• Must be change agile
• Must possess people & relationship management skills
• Exceptional aptitude for learning
• Basic Information Technology [IT] Knowledge.
• Proficient use of Microsoft Office, Excel and PowerPoint Packages

Experience and Knowledge

• Bachelor's Degree in Biological Sciences, Preferably Pharmacy (B. Pharm)
• Geographical knowledge of the territories.
• Up to date knowledge of relevant therapeutic areas.
• Familiar with Standard concepts, practices, and procedures within the Pharmaceutical Industry in Nigeria.
• Minimum of 1-2 years' experience in the Pharmaceutical Industry
• Proven level of integrity
• Dimensions: Budget Responsibility/ Number of Reports/ Geographic scope
• Responsible for trade budget for the assigned geography.

Job Position: Senior Associate, Retail Accounts
Job ID: 1024059

Job Description
To Develop and sustain good and healthy business relationship with Retail chain stores and top strategic wholesalers nationwide, driving for Pfizer product, stocking and dispensary at retail and selected wholesales outlets through well designed and implemented incentives and educational activities.

Key Accountabilities
The main results the job holder is accountable for delivering:

• Financial
• Set accounts sales targets as well as standards sales activities
• Implement and monitor plan against result
• Grow existing or develop new business to meet or exceed sales targets in retail chain and key wholesales.
• Develop key Account Business Plan for retail chains and some identified strategic wholesales that should reflect and align with Pfizer’s NEAR strategic Business objective.
• Work to create Innovative commercial value propositions to drive desired availability
• Work to identify potential and emerging retail chains and modern wholesales business opportunities
• Manage opex investments by ROI
• Customer management
• Develop and grow relationships with chain retails and wholesales through commercial knowledge, relationships and selling skills.
• Negotiate and secure the availability of promoted products, checking and ensuring proper inventories and the timely ordering of products
• Allocate resources effectively to best fit business / account plans.
• Meet all administrative and compliance expectations of management.
• Manage total Pfizer’s portfolio in retail chains and some identified wholesales.
• Added value
• Present the value added commercial initiatives and programs.
• Gather feedback and present corresponding Pfizer solutions to customer needs
• Spot emerging trends in retails and trade (customer, competitor information, and value proposition insights) and communicate to the management of sales and marketing
• Report appropriate feedback and competitive info from customers to management for strategy

Job Specific Technical/Functional/Professional Competencies

• Must be able to demonstrate competence in influencing a broad range of stakeholders through credible, clear and logical communication.
• Commercially astute with strong business acumen
• Innovation and Change Leadership
• Implementation/execution skills
• Strong Performance Management capability
• Metric development, monitoring and control
• Negotiation skills
• Strong interpersonal skills with an understanding of people management motivation, coaching and development
• Demonstrates Business Acumen
• Facilitating change
• Building strategic working relationships
• Strategic decision making
• Influencing skills
• Initiating action
• Planning and Organising
• Project and process management skills
• Quality Orientation
• Grows Others
• Leads Change
• Commits to “One Pfizer”
• Builds Effective Teams

Experience and Knowledge

• Minimum of Bachelor of pharmacy degree or a biological Sciences background.( An MBA or equivalent will be an added advantage).
• At least 4 years’ experience in the pharmaceutical industry 2 of which must be in sales and marketing.
• A determined attitude to explore new ideas while keeping within the rules.
• This position will entail regular driving and out of station travels.
• Excellent communication skills allowing effective interaction across countries and functional departments.
• Full fluency in written and spoken English.

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