Olam is a leading company in the Agricultural and Packaged Foods sector in Nigeria and has been the leading exporter in Nigeria's non-oil sector in the last several years.
Olam's principal activities in Nigeria include:
Sourcing & procurement, grading and processing, and export of various agricultural products like cocoa, cotton, cashew, sesame
Importation, distribution and local farming of rice
Wheat milling - through group company Crown Flour Mill
Biscuits & Confectioneries- OK Foods Ltd. Our brands are: Chic Choc, Chic Choc Twingles, Energro All Milk, All Sports Wafers, Picnic, Starlight, GinGin, OK Pop, OK Pop Milkits, Galactic.
Juice & Beverages - Ranona Nigeria Ltd. Our brands are: FreshYo, Nature`s Fresh, Yojus, Frumil
Culinary Ingredients - Caraway Foods Ltd. Our Brands are: Tasty Tom, De Rica and Vedan
Manufacturing & Distribution of Instant Noodles - Olam Sanyo Foods Ltd. Our brand is Cherie Noodles.
POSITION : Sales Capability Development Manager - Western Africa
Job description
Purpose of Job: Responsible for enabling the Business Units to build core sales capabilities to deliver Growth
Help develop & deploy ‘Route to Market’ model for each Business Unit – both short term & long term.
Develop RTM with deep channel, customer & category understanding.
Regularly identify improvement opportunities in the sales organisations.
Develop and implement common sales processes/ systems & tools across businesses and categories
Develop & Deploy the ‘Olam Way of Selling’ across sales organisations.
Ritualise - ‘Day in the life’; ‘One language’
Standardised Sales Call (at various levels).
Objection handling
Drive excellence in execution.
Managing Redistribution: Outlet Mapping, Target Setting, Daily Route Coverage Plans, Beat Plans, PJP, Productivity Measures (Direct Coverage, Effective Coverage, Productivity, Lines Sold…)
Reporting Systems including DSRs, Retail Cards, Monthly Reporting, Monthly Claims (if any), Damage & Shortage Claims.
Dealer Management: Briefing, Order Management, Stock Management, Credit Management., ROI calculations
KPI formulation & tracking.
Geo Mapping…
Route Optimisations.
Devise appropriate checks and balances in the process & reporting formats.
Develop and implement sales and distribution metrics.
Develop and implement sales and distribution metrics.
Drive efficiency and productivity of our Sales force and Redistribution assets
Work on Sales Automation in the medium to long term.
Drive Training and Capability Building for the Sales Force (including Merchandisers):
Identify capability needs of the sales organisation in terms of skills and competencies based on the business & sales strategies.
Develop training modules for various levels of sales teams.
Either in-house or with external help
Innovative Methods: Role Plays; Videos…
Adapted to local cultures.
New members to be inducted with focus on product & functional knowledge.
Drive structured ‘On-the-job’ training for company sales team & merchandisers – new recruits as well as current personnel.
Provide coaching, guidance and work out professional development plans to help the sales force reach their full potential & create a world class sales force.
Lead and develop process of field force incentive systems & recognition programmes.
Help in developing Trade Marketing Plans. Lead with ideas for different categories.
Independently access quality of service to customers. Work with Business Heads & Sales Managers to improve the same. Help in formulating terms of trade principles, policies & guidelines.
Desired Skills
Competencies:
Leadership
Detail Orientation
Analytical Ability
Strategic Thinking
Strong Communication & Presentation Skills
Team Player
Project Management Skills
Personal Planning & Organisation
Collaborating & Influencing
Ability to connect to different cultures
Experience :
Candidate with extensive exposure in Sales & Sales Capibility Development, who has worked up from the ranks.
Minimum 15 + Years of work exposure in Leading Foods & Beverages company.
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