Employment Nigeria
31-Jan-2016
LAGOS , NIGERIA ,
Administrative
Pier One Explorer is committed to providing world-class, personal, consistent, and professional travel management services that WOW our customers. We are people centric, service focused, and technology driven.
POSITION : Ticketing and Reservation Officer
Job Descriptions
Handling ticketing & reservations for customers.
Carry out all follow up procedures pertaining to customer travel, i.e. reconfirmation of airline tickets, tour confirmation, booking / reservation etc..
Galileo & Amadeus reservation systems and issue and re-issue revalidation.
Maximize sales and revenues by booking and ticketing return journeys, selling holiday packages and other travel related products and services.
Knowledge in Airline Fare rules, BSP reconciliations, Ticket Cancellations & refunds.
At least 2 years experience with any Airlines or IATA approved reputed travel agency in Nigeria.
Visa application and hotel booking (Europe visas, US visas etc)
Fair experience with dealings in hotel reservation across.
Qualifications
Bachelor Degree
Excellent Command In English (Speaking, Reading, Writing)
Microsoft Application Skills ( Words, Excel , PPT , Internet )
Experience not less than 3 years
Art of communication in dealing with customers
Highly Skilled in Customer Services
Achieving Sales Target & Oriented
Effective Team working Skills
Good Appearance
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