Key Account Manager at Ericsson

Employment Nigeria 03-Feb-2016 LAGOS , Accounting

Ericsson is a world-leading provider of telecommunications equipment and services to mobile and fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, and more than 40 percent of the world's mobile traffic passes through Ericsson networks. Using innovation to empower people, business and society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people and society to help shape a more sustainable world.

We are truly a global company, working across borders in 175 countries, offering a diverse, performance-driven culture and an innovative and engaging environment where employees enhance their potential everyday. Our employees live our vision, core values and guiding principles. They share a passion to win and a high responsiveness to customer needs that in turn makes us a desirable partner to our clients. To ensure professional growth, Ericsson offers a stimulating work experience, continuous learning and growth opportunities that allow you to acquire the knowledge and skills necessary to reach your career goals.

POSITION : Key Account Manager

Req ID: 115035

Job Summary

Accountable to secure short and long-term profitable business for Ericsson through proactive business development and management of Ericsson resources based on fundamental understanding of the customers’ business, operations and objectives.
Act with strong authority and accountability to develop the business relation and actively contribute to making customers successful.

Responsibilities and Tasks
The Key Account Manager is responsible for the following:

Sales and local cost per customer(s) both cost of sales and operating expenditure.
Secure short and long-term profitable business for Ericsson through proactive business development and management of Ericsson resources based on fundamental understanding of the customers’ business, operations and objectives.
Responsible for consolidated customer contribution.
Maximize customer relationships including customer satisfaction and loyalty.
Develop long term business relations and actively contribute to making customers successful.
Responsible from start to finish of the sales and delivery process including cash collection.
Lead & develop high performing sales teams
Generate profitability sales
Ensure quality & profitability in delivery

Core Competences:

Entrepreneurial & Commercial Thinking
Deciding & Initiating Action
Persuading & Influencing
Delivering Results & Meeting Customer Expectations
Coping with Pressure and Set Backs
Change & Improvement Management Skills
Commercial Acumen & Skills
Consultative Selling Skills
Negotiation & Argumentation Skills

Minimum Qualifications & Experience Requirements

Master of Business Administration, Master of Science or similar
7-10 years’ experience of relationship sales
7-10 years of experience from ICT industry
Minimum 5 years in leadership positions

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Key Account Manager at Ericsson

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