Employment Nigeria
29-Feb-2016
LAGOS ,
Customer Service
Contec Global Group - Established in 1984 and headquartered in London, the Contec Global Group has a worldwide presence, with operations in Asia, Africa, Europe and America. As a company established on the platform of e-Governance and smart technologies, Contec Global is amongst the most experienced independent technology and systems organizations operating in developing countries. Today, the Group is engaged, globally, in providing integrated, systems-based solutions in the fields of Secure Technologies, Infrastructure and Hospitality.
POSITION : Customer Care Executive (Inbound)
Essential Duties and Responsibilities
Assisting selling processes for our customers and generating additional Sales
Coordinating information to customers browsing our websites during store discovery, order and checkout. Including after sales support
You will put customers at the center of your day, helping our customers with a range of products
Performing phone conversations with customers to answer their questions, provide information and advise them
Handling special requests and complaints of customers
Collecting and storing useful data within our backend system
Ensuring follow up through emails, phone or any required means
You’ll need to be flexible with your working hours
Requirements/Qualifications
Bachelor’s Degree in any reputable institution
Candidate should possess 2-3 years Experience in related field
A previous experience in in the field of CRM would be appreciated
Skills
Ability to self-organize multiple tasks well and to complete them on time with a clear focus on results
Ability to foster and maintain relationships with individuals
Excellent negotiation skills and strong communication skills - proven results with key decision makers
Remuneration
N 75,000 - 100,000 Monthly
Graduate Receptionist/Customer Care Officer at B-PAC Nigeria Limited
Latest Jobs at Mikano via Best Search
Front Desk Officer at Infostrategy Technology Nigeria Limited
Talent Developer Assistant & Methods Lead in a Multinational Oil and Gas Company
Immigration/Visa Officer, PHC & Lagos in a Multinational Oil and Gas Company
PTM Archive Co-Ordinator (PHC) at Maventeq Systems Limited
Payroll Officer at Maventeq Systems Limited
Accounts Receivable Officer at Sahara Group
MoreConsultant (Orthopaedic & Traumatology Paediatrics) at the Lagos University Teaching Hospital (LUTH)
Consultant (Haematology & Blood Transfusion) at the Lagos University Teaching Hospital (LUTH)
Consultant (Anatomic & Molecular Pathology) at the Lagos University Teaching Hospital (LUTH)
Medical Officer (Clinical Pathology) at the Lagos University Teaching Hospital (LUTH)
Consultant (Medicine - Rheumatology) at the Lagos University Teaching Hospital (LUTH)
Accounts Receivable Officer at Sahara Group
Quality Control Officer at Sagar Vitaceuticals Nigeria Limited
More