MTN Nigeria, the leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

POSITION : Senior Manager, Corporate Segment Management 

Job Details

Extract value from what we already have through divisional focused commercial activities such as: divisional business optimisation projects, contracts review and negotiation, capital/budget efficiency activities within division, etc.
Innovation – identifying and taking advantage of new business opportunities, e.g., through stimulating new business opportunities, divisional products launched, division product/process innovation, structural changes within division, etc.
Maintain leadership in the ICT/Digital industry by influencing state/local legislations & policies, participating in local level industry think-tanks, building & extending national B-2-B and similar relationships, etc.
Enhance/expand MTN’s role in the larger national and ecosystem through participation as a thought leader, executing local CSR projects, involvement in local industry non-ICT policy & think-tank activities etc.
Divisional people leadership activities: coaching, staff development and motivation through intra staff coaching, employee networks mentorship/support, own division employee engagement projects, faculty roles, inter/intra talent mentorship, etc
Generic activities necessary for positive business outcomes such as: supporting recruitment, thought leadership as internal (interview/disciplinary) panel member, influencing next level leaders (e.g., at BPR) etc.
Develop and execute strategic marketing plan and programs to achieve set targets for profitability, revenue, value and market share, retention churn, etc (short-term and long-term)
Implement market growth strategy in conjunction with Product Development Managers, ES Sales and other stakeholders
Define market needs based on relevant value proposition packages for the Corporate Segment market
Develop strategy for promotional propositions to acquire new customers and stimulate usage amongst existing customers
Identify and analyse new and emerging trends and understand their impact on needs for the future
Develop and execute segment specific promotions to achieve specific market objectives
Define and prioritise customer segment data and customer intelligence requirements.
Identify, analyse and facilitate business growth through alliances and association marketing approaches.
Utilize strategic marketing mix and channel options to deliver marketing offers to target markets (strategic alliances, bundling, augmented product)
Lead and facilitate the discussion and negotiation of strategic issues with the senior leadership team across the organization and provide high-level strategic advice and guidance that relates to the segment.
Customize and differentiate MTN Business product and service offerings in the market
Design customers lifecycle extension plan so as to take advantage of market opportunities
Initiate and interpret research as it concerns the Corporate Segment market
Assess market based segmentation in the segment strategy development process (apply needs based segmentation)
Direct customer insight and market intelligence
Develop detailed understanding of customer segment needs, behavior, attitudes, and buyer values
Support the Shareholder return strategy by developing and implementing the Division’s processes that are aligned to achieving all elements on the business score card. (I.e. Grow Market Share, Grow ICT & Data Revenue, Increase EBITDA margins, Assure Revenue, CAPEX Returns Management and Net Subscriber Additions).
Participate in the review of Business Processes (headcount, process optimisation etc), to drive efficiency gains to ensure at least 5% reduction in Divisional budget year-on-year.
Participate in Contract negotiations to reduce cost and drive MTNN Value Creation Philosophy

Job Condition    

Normal MTNN working conditions.
Regional, national and international travel may be required
Experience & Training    

Experience and Training

Experience:

Minimum of 4 year tertiary qualification / Masters advantageous in Business Admin
Fluent in English and language of country preferable
First degree in Marketing, Business Administration, or any relevant discipline
10 years working experience which includes:
Manager track record of 3 years or more; with at least 3 years in relevant sector/ industry
Worked across diverse cultures and geographies advantageous
Experience in marketing, strategy development and implementation

Training:

Relevant experience in Business Development
Business to Business marketing training
Strategic marketing and competitive analysis
Marketing Management and decision making
Presentation skills
Management development programmes

Minimum qualification    

BTech

POSITION : Senior Manager Compliance

Job description

Extract value from what we already have through divisional focused commercial activities such as: divisional business optimisation projects, contracts review and negotiation, capital/budget efficiency activities within division, etc.
Innovation –  identifying and taking advantage of new business opportunities, e.g., through stimulating new business opportunities, divisional products  launched, division product/process innovation, structural changes within division, etc.
Maintain leadership in the ICT/Digital industry by influencing state/local legislations & policies, participating in local level industry think-tanks, building & extending national B-2-B and similar relationships, etc.
Enhance/expand MTN’s role in the larger national and ecosystem through participation as a thought leader, executing local CSR projects, involvement in local industry non-ICT policy & think-tank activities etc.
Divisional people leadership activities: coaching, staff development and motivation through intra staff coaching, employee networks mentorship/support, own division employee engagement projects, faculty roles, inter/intra talent mentorship, etc.
Generic activities necessary for positive business outcomes such as: supporting recruitment, thought leadership as internal (interview/disciplinary) panel member, influencing next level leaders (e.g., at BPR) etc.
Provide technical leadership/advice and advisory services to line management enterprise-wide and MTNN leadership to enhance the formulation and development of framework, policies and guidelines and ensure compliance of MTNN operations with MTNN policies and procedures and all relevant statutory requirements and laws.
Review regulatory policies/legislation and provide advisory support to Management across MTNN ensuring the protection of MTN’s stakeholder interest.
Develop and maintain an enterprise-wide Compliance Manual and update internal processes and procedures as required due to regulatory changes.
Assist with developing and implementing a risk-based compliance monitoring and testing programme, identifying, assessing, monitoring and reporting all material compliance risks across MTNN.
Protect MTN assets by establishing compliance standards; anticipating emerging compliance trends; designing      improvements to internal control structure enterprise –wide.
Avoid legal challenges by understanding current and proposed legislation; enforcing regulations; recommending new procedures; complying with statutory/regulatory requirements.
Assist with preparing standard and  ad-hoc information and data reports to regulators and other stakeholders as required.
Support in the development of an Ethics Framework and deployment of the framework across the organisation - Act as a Corporate Ethics enforcement agent and Ethical leader and contribute in no small measure in establishing a      sustainable ethical culture.
Proactively identify, evaluate, mitigate and report on compliance, regulatory and reputational risks across MTNN.
Monitor observance of compliance regulations and coordinate with the BRM team.
Ensure the inclusion of the required level of risk analysis in relation to M&A transactions including requiring appropriate and timely risk analysis during the due diligence phase etc

Desired Skills and Experience

Education

Minimum of 4 year tertiary qualification / Masters advantageous.
Fluent in English and language of country preferable
LLB, BL

Experience

10 years working experience which should include:

Manager track record of 3 years or more; with at least 3 years in relevant sector/industry
Worked across diverse cultures and geographies advantageous
6 years’ experience in a regulatory affairs function including “hands-on” regulatory compliance strategy within a      reputable and structured organization
In depth experience and understanding of the Nigerian telecommunications industry and regulatory framework
Effective stakeholder relationship management experience in a telecoms regulatory      environment
Strong and  effective business communication (verbal and writing skills)
Ability to plan and execute numerous complex projects under pressure
Demonstrated business acumen and superior judgment
Knowledge and experience of best practice compliance and governance frameworks, methodologies and emerging practice, compliance monitoring and risk assessments in the context of the Nigerian and global  telecommunications industry.  
Experience of communicating with regulators and assisting with regulatory enquiries and inspections.

Trainings

On the job training
Post  Graduate courses in Telecommunications Regulations - relevant courses, seminars, conferences and workshops to include:

Telecommunications Management training
Stakeholder Engagement
Competition Law
GSM conferences /Industry fora

Management Development Program

POSITION : Digital Communications Analyst 

Job description

Liaise with relevant departments and units to ensure seamless use of digital media.
Develop work implementation plan, ensuring it is in alignment with the business strategy of the segment.
Monitor projects and ensure they are delivered to budget and on time.
Manage relationship with Finance and ensure funds are available for projects in line with budget.
Work with individual units (corporate communications, consumer marketing, product marketing, business intelligence, customer relations etc) to build brand strength, ensuring a consistent positive brand visibility online.
Monitor and evaluate relevant media agencies, incorporating revenue generation schemes in DIGITAL and other media campaigns.
Manage company expectations and standards for property owners

Education

Bachelors degree in a business related or social science discipline
Relevant certificate in New Media Management
An MBA is an added advantage

Experience

At least 4 years work experience in Marketing/Advertising
At least 2 years experience in New Media/Digital/Content Management
Marketing experience, either on the client’s side or the agency’s side.
Specialist in emerging marketing techniques, with a clear understanding of online advertising platform and relevant performance metrics for each digital platform