Employment Nigeria
17-Mar-2016
NIGERIA ,
Engineering
Wartsila Marine and Power Services Nigeria Limited, a global leader in complete lifecycle power solutions for the Marine and Energy Markets, is seeking to recruit dynamic and creative thinkers with a passion for high-performance and professionalism to fill the position of:
POSITION : Field Service Manager
Position Description
Plan and manage FS works execution/activities,
Forward all job costing including manpower and spare to the account handler:
Approving working hours, leaves, travel bills, overtime, local /international travel requests, timesheets, parts withdrawal, parts surveys, work reports, purchase requisitions, invoices, vehicle requests, delivery order,
Prepare budget and monitors the department's costs
Ensure effective use of manpower including contractors in the workshop or site works
Provides Report to superiors all business and strategic issues
Responsibilities
Lead, coach, mentor & manage the team effectively
Ensure FS & WS processes are continuously updated and implemented in all relevant sites
Provide timely monthly high level report to GM-Services & Services Sales
Strive to enhance team spirit and a high performance culture
Continuously improve motivation and results of the team
Ensure jobs are coordinated and executed to full customer satisfaction, both internal and external
Establish mid and long term resource planning & training programmes for staff
Implement effective procedures ensuring job margins are monitored whilst in progress and invoices are sent out immediately on job completion
Timely preparation of field service quotations to internal requests
Smooth cooperation with Services Sales organization and other business units
Provide staff with adequate equipment, tools and kits
Professional Workshop layout
Record, maintenance and inspection of equipment & tools
Calibration records for workshop
Representation Field Service in meetings and events
Update and maintain exchange component stock
Demonstrate commitment to OH&S, Environmental & Quality Systems and actively participate in Wartsila initiatives
Be a team player: support colleagues and superiors, share information, contribute to a friendly work atmosphere
Desired Skills:
Communication skills and Customer relations
Cooperative skills
Cost effectiveness
Culture knowledge
Financial knowledge
Local labour laws
Meeting facilitation
Negotiation skills
OpExS (Quality, Safety and environment)
Organising skills
Presentation skills
Reporting skills
Representation and etiquette
Self Management
Teamwork skills
Training skills
Wartsila knowledge (Corporation, Division, Business process / Division process)
IM_Tools: PC (desk tops/lap tops)
Utilise IM applications and IM tools
Requirements
Language: English
Bachelor's degree in Mechanical or Electrical Engineering
Minimum ten (10) years experience with diesel power engines and 2-stroke engines
Propulsion equipment knowledge
Auxiliary system knowledge
Control and automation system knowledge
Operation and maintenance knowledge3
Technical problem solving skills,
FS jobs management
In - situ machining knowledge
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