Employment Nigeria
28-Mar-2016
LAGOS ,
Customer Service
Rainbow Group International is a conglomerate of 35 companies operating outside and within West Africa. Today the Rainbow Group has come a long way since its birth in 1999, achieving gradual growth and success along the way. We have focused on continuing the legacy and to build on our heritage with the underlying ethos of Innovation, Commitment, Proactive, Customer Focused and Integrity.
POSITION : Customer Service Officer
Job Description
Customer invoice enquiries
Customer database management.
Handling customer enquiries and issues for segmented and non-segmented customers.
Inter and intra department coordination.
Attend to mail communications- ensure prompt and effective communication
Ensure clear differentiation between internal correspondence and external correspondence.
Handling of customer’s complaints and ensure corrective actions are initiated, thus preventing that same mistakes happening again.
Act as in-house sales back-up.
Ensure arrival notices are sent timely.
Special Skills Required
Communication and probing skills.
Problem solving skills
Inter Personal skills.
Reporting writing / reporting skills.
Ability to multi-task
Excellent IT skills.
Graduate Receptionist/Customer Care Officer at B-PAC Nigeria Limited
Latest Jobs at Mikano via Best Search
Front Desk Officer at Infostrategy Technology Nigeria Limited
Talent Developer Assistant & Methods Lead in a Multinational Oil and Gas Company
Immigration/Visa Officer, PHC & Lagos in a Multinational Oil and Gas Company
PTM Archive Co-Ordinator (PHC) at Maventeq Systems Limited
Payroll Officer at Maventeq Systems Limited
Accounts Receivable Officer at Sahara Group
MoreConsultant (Orthopaedic & Traumatology Paediatrics) at the Lagos University Teaching Hospital (LUTH)
Consultant (Haematology & Blood Transfusion) at the Lagos University Teaching Hospital (LUTH)
Consultant (Anatomic & Molecular Pathology) at the Lagos University Teaching Hospital (LUTH)
Medical Officer (Clinical Pathology) at the Lagos University Teaching Hospital (LUTH)
Consultant (Medicine - Rheumatology) at the Lagos University Teaching Hospital (LUTH)
Accounts Receivable Officer at Sahara Group
Quality Control Officer at Sagar Vitaceuticals Nigeria Limited
More