Key Account Manager at Human Capacity Development Consultants (HCDC)Limited

Employment Nigeria 28-Apr-2016 LAGOS , Accounting

Human Capacity Development Consultants (HCDC)Limited is a vibrant and innovative company committed to the goal of developing human capital in organisations for exceptional business results.
We build organisations to achieve optimum performance by developing their human capacity to peak productivity levels
We are committed to excellence, service & integrity.

POSITION : Key Account Manager

JOB DESCRIPTION

This job seeks to increase market share by maintaining and developing existing accounts while it seeks to acquire new ones. It focuses on growth and the attainment of organizational goals in an efficient and effective manner in keeping with the financial bottom line.

RESPONSIBILITIES

Maintaining existing client relationships and ensuring that there are continued business transactions from the clients
Initiate and develop client relationships to drive customer satisfaction
Drive sales for all of Company’s products and services
Identify new and strategic business opportunities in alignment with the vision of the organization
Develop innovative proposals and presentations that clearly demonstrate the unique value of Company’s solutions
Analyze potential partner relationships for Company’s product lines
Responsible for end to end sales; from initial contact and understanding of client needs to delivery and closure
Maintain the CRM database of the organization, utilizing it as a tool to enhance customer satisfaction and profitability
Researching and evaluating new product opportunities, demand for potential products, and customer needs and insights
Act as first point of contact for all enquiries regarding Company’s services and provide a first response to such enquiries ensuring follow up to possible closure
Overall marketing strategy and execution of plans for the existing products.
Analysis of the effectiveness of all marketing efforts
Working with product development teams to manage new product development for clients
Managing communication channels for product distribution to clients
Ensuring effective, brand marketing communications, including the company website, print communication, and advertising
Managing media and marketing staff and external PR agencies
Represent the organization in all presentations, meetings, fairs, conferences and such like
Be responsible for training (as Trainer), coaching, mentoring and human capacity development of staff and external training delegates

Key Performance Areas Business Delivery

Individual Turnover Target
Gross Margin Target
Number of Active Customers

Financial Efficiency

Net Margin Target
Commercial Department OPEX

People/ Capability

Customer (Key Account) Management to deliver Business Targets
Customer Satisfaction Index (CSAT)

Requirements

Minimum of a Bachelor’s degree
MBA is an added advantage University degree and MBA
Membership of relevant professional bodies preferred
Minimum of 5 years in post graduate

Functional/ Technical:

Report Writing
Sales and Negotiation skills
Project management
MS Office suite – average/above average proficiency

Managerial:

Strong written and verbal communication skills, with attention to detail
Result oriented
Strong analytical, organizational, and multi-tasking skills.
Energetic, highly self-motivated and able to work efficiently and productively.
Professional disposition and ability to maintain confidentiality
Proactive and solution minded attitude
Target driven
Ability to work under little or no supervision

Behavioural:

Excellent Interpersonal Skills

Sorry the application deadline for this job has elapsed

Disclaimer: Though we make every effort to verify the authenticity of our posts, We're in no way affiliated to any of these companies whose vacancies we publish.
Note : Do not pay any fees to Employers for recruitment. To report and to view a list of fake recruiters in Nigeria, . Click Here

Key Account Manager at Human Capacity Development Consultants (HCDC)Limited

SIMILAR JOBS

MOST RECENT JOBS

GET FREE JOB ALERTS

POPULAR JOBS

Employment Nigeria

Job Seekers

Employers

Contact