Jumia is part of Africa Internet Group, a leading global incubator of startups specialised in e-commerce. Africa Internet Group is Africa's leading internet firm, with already over 3,000 employees in over 20 African countries and huge successes such as Jumia.com, Kaymu.com, Hellofood.com, Lamudi.com, Carmudi.com and Jovago.com. It is led by top talented leaders offering a great mix of local and international talents and is backed by MTN, Millicom and Rocket Internet.

Africa is one of the fastest growing economies in the world, offering excellent opportunities in a vibrant and booming environment. Its economic growth has enabled innovative businesses to flourish and this is where Africa Internet Group steps in.

POSITION : HR Business Partner 

Job Objective

As HR Business Partner, your responsibility is to serve as a consultant to management, working to ensure that the business objectives are aligned with employees and management across the various departments. You are responsible for providing proactive HR services in the area of human relations aimed at bringing about change which reinforce the business strategy of specific AIG companies.

Responsibilities

Plan, implement, and manage the human resources function for specific AIG companies, including employee relations, regulatory compliance, staff development, and employee communications
Ensure delivery of high quality employee relations services
Review and recommend necessary changes to business practices and its procedures for improvements as deemed appropriate by the management
Serve as a resource for managers; coach and mentor senior managers to effectively use the full range of HR tools such as the performance management process
Develop and monitor departmental budget, goals and objectives and operational/work plan for both HR and Administration teams
Formulate fair and equitable processes and guidelines on employee counselling and discipline

Competencies Required

Broad knowledge and experience in employment law, compensation, benefits administration, organizational planning and development, employee relations, safety, training and development and office administration.
Must have a working knowledge and be current with all relevant employment related laws.
Excellent analytical skills and good reasoning abilities and sound judgment.
Strong oral and written communication skills. Superior interpersonal and coaching skills including patience and ability to work well with staff at all levels.
Proven experience in Crisis/ Conflict Management.
Proven success in managing an HR team.
Demonstrated ability to successfully participate in senior management teams that provide leadership and strategic direction.
Must have unparalleled business acumen and must possess project management skills
Must exhibit a high level of initiative, flexibility and credibility

Qualification & Experience

Bachelor’s Degree in Human Resources, Industrial Relations or in any related field
5-7 years of professional experience with at least 5 years of progressive and hands-on HR generalist experience evident in multiple human resource disciplines, including compensation practices, organizational diagnosis, employee and union relations, diversity, performance management, and relevant employment laws
Membership of CIPM, SHRM or any relevant professional body is an added advantage.

POSITION : HR Associate

Job Objective

As HR Associate, you will be required to support the HR team in the delivery of key HR responsibilities relating to Staff Welfare, On-boarding and Off-boarding and Data Management as well as ensuring timely and adequate support is provided to address employee challenges.

Responsibilities

Assist the Unit in the prompt and seamless implementation of HR processes
On-boarding of New hires to ensure smooth transition into the company to include Contract signing, verification of educational certificates, office tour, provision of functional work space and tools, Laptop collection, Issue of ID Cards
Off-boarding activities including exit formalities and clearance
Preparation of weekly recruitment feedback to be sent to the Talent Management team
Leave and Attendance Management
Pensions and H.M.O registration and interpretation of benefits
Provide regular employee support service regarding payroll variations, employee relations, Business cards, CUG lines and other related employee enquiries
Processing of invoices and payments for service providers
Familiarize oneself with the relevant labour, tax, industry, business and regional laws to ensure that these are communicated to employees who may at any time require clarification
Ensure that all the guidelines and policies set forth in the company’s business operations manual and other corporate documents are followed in collaboration with the HR Manager
Assist in the scheduling and coordinating of regular employee appraisals
Update Biometrics records regularly and as at when due
Any other task as assigned by HR Manager

Competencies Required

Strong analytical and problem solving skills
Effective verbal and writing communication and presentation skills
Working Knowledge of Microsoft Office (Word, Excel, Powerpoint) Tools and Google Office Productivity Tools.
Networking and negotiation skills
Ability to manage multiple tasks simultaneously
Ability to be discreet and maintain high levels of confidentiality
Excellent organizational skills
Knowledge of the Labour Law

Qualification & Experience

Bachelor’s Degree in Human Resources, Business Administration or equivalent from a recognised and accredited University
Membership of CIPM is an added advantage
3 - 5 years’ experience in a fast-paced corporate environment

POSITION : Manager, PR/ Communications 

Job description

You will be one of the chief story tellers and the face of the # 1 social online marketplace in the emerging markets, including internal communications, customer facing communications and/or press releases. As such, you will be directly responsible for building and sustaining the company's reputation for quality, reliability, and customer satisfaction. In addition, you will act as the first point of contact person for company’s strategic partnerships.

Responsibilities

Develop comprehensive and detailed communications and PR strategies and execute them in a timely and effective manner (Internal and external).
Analyze the effectiveness of these strategies by looking at relevant metrics such as ROI, CAC and CPO as necessary.
Build relationships with local & international media on behalf of the company including both conventional (newspapers, radio, TV) and digital (bloggers, e-channels) media.
Organize and coordinate offline events such as press conferences, exhibitions and conferences.

Required Competencies

Curiosity & passion for digital economy (a must).
Willingness to work in a fast-moving, dynamic company and a high comfort with ambiguity/ fast changing targets.
Strong project management skills and ability to manage several projects simultaneously.
Strong editorial skills with an eye for attention to detail
Proficiency in Microsoft Office tools (Word, Excel and Power Point) and Google Office productivity tools.
Proven communicator with excellent written and verbal communications skills

Qualification & Experience

Bachelor’s Degree in Public Relations, Mass Communications or any other field supported by relevant experience.
A Master’s degree is an advantage
A strong interest in digital economy
Professional certification in Marketing or related field is a plus
3 - 5 years’ experience leading a marketing team