Ace Human Resources Consulting Limited - Our client is a dynamic woodwork solutions provider to the furniture and building industries via the supply of premium materials, tools and equipment as well as the provision of first class consulting services.
Job TitlePOSITION
Overall Purpose of Job
- To ensure all customer relations, sales and marketing activities are in line with company policies; and supervise sales officers.
Responsibilities and Accountability
- Overall responsible for activities of sales in head office.
- Work with head of Sales and other branch supervisors.
- Provide current and prospective customers with information about products sold by Aframero in the areas of pricing, usage, benefits, durability, quality and availability
- Ensure that the department maintains an up-to-date price and stock position of all company’s products.
- Ensure both new and old team members are adequately trained in the manner and procedure that aligns with Aframero.
- Take order and final invoices as necessary.
- Ensure key performance indices (KPI) including sales target of team members are realized.
- Maintain data on competitors and manage price wars with customers
- Verify and document changes in customer requirements and update management on new trends in consumer behaviour in the market place
- Ensure team understands the correct interpretation of the company’s condition of sale.
- Assign and coordinate the job functions of Team Members.
- Manage Marketers (Freelance), check every 48hrs that their report are up to date.
- Ensure all members of the team are updated about any new standard operating procedure.
- Also work with HR to ensure SOPs are updated every six (6) months.
- Identify gaps in product demand and supply and inform management of such gaps in a bid to be ahead of competitors.
- Scrutinize all documents and information supplied by customers and analyze questionnaires to ensure that customers’ needs are met.
- Plan and conduct effective customer follow up and assign staff for follow-up.
- Attend to all customer grievances and manage such in line with company’s policies.
- Ensure that routine and recurring administrative duties associated with departmental functions of the company are carried out.
- Show commitment to personal development in ways deemed important by management.
- Other duties as assigned.
Internal Relationships:
- Interacts with all employees in the organization
External Relationships:
- All the company’s customers
Special Features of Job Holder
- Minimum of a first Degree or equivalent, a relevant professional qualification will be an added advantage.
- At least 3 years experience in sales, marketing, or business development environment.
- Experience in real estate and furniture companies is essential.
- Strong interpersonal and communication (both written and oral) skills.
- A positive, confident and determined approach.
- Ability to work both independently and as part of a team.
- Ability to use own initiative, manage time effectively, work accurately and quickly under pressure and meet deadlines.
- Effective influencing and negotiation skills
- Ability and drive to sell.
- Demonstrate creativity and good business acumen.
- Strong analytical and problem solving skills.
- Ability to manage and prioritize a busy workload.
- Excellent IT skills, particularly in Microsoft Office.
- Strong leadership and supervisory skills.
How To Apply
Interested and qualified candidates should send their applications and CV's to: ganan.gyang@acehrconsulting.com
Sorry the application deadline for this job has elapsed
