EZ37 Solutions - Our client, an International Microfinance Bank, is recruiting for the position below:
POSITION : Head, Credit Recovery
Job Description
- Verify compliance and proper filling of loan agreements
- Follow up on loan insurance and quality guarantees
- Assess the situation of late payment to facilitate speedy customer in the payment
- Establish recovery procedures for managing customers in arrears
- To ensure the recovery of unpaid receivables
- Monitor customer file and late payment in arrears
- Perform reminders by telephone, mail or in the field of late payment by customers
- Apply debt collection procedures to unpaid installments
- Maintain close contact with customers when necessary and feasible
- Achieve given recovery targets
- Negotiate a new schedule in case of actual difficulty of the customer found
- Ensure recovering unpaid installments is in accordance to the banks’ policy
- Checking loan agreements
- Quality control and guarantees of the implementation of loan insurance
- Monitoring customer‘s compliance to timeline.
- Representing the company in the relationship with: Customers - external legal stakeholders in the collection - insurers
Requirements
- First Degree in any discipline. Background in Law will be an added advantage.
- Minimum of 7 years working experience of which at least 3 years must be as Head Of Recovery in a MFB or Commercial Bank.
- Experience in collateral management, use of debt recovery systems, drafting of contracts and debt recovery.
- Experience in the use of debt recovery systems
- Good IT Skills, I.e. MS Word/Excel and generally IT literate.
- Knowledge and previous experience of using a document management system is desirable.
Required Skills:
- The ability to show initiative when required to work as an individual, and as part of a team
- Enthusiasm, and an ability to adapt to and implement changes in working practices
- Good communication skills, both verbally and in written format
- The ability to explain and respond to detailed issues in a clear and concise manner
- Tactfulness, discretion and confidentiality at all times
- The ability to prioritize work and meet defined targets and deadlines
- The ability to work in a busy and often demanding environment
Sorry the application deadline for this job has elapsed
