Customer Service Personnel Needed at PrepclassNG Limited

 Employment Nigeria 15-Jul-2016 LAGOS , Customer Service  

Prepclass is an academic solutions provider offering a customized learning program for each and every student. We have learning programs to fit any family's needs and preferences - whether it's in-home tutoring or online test prep.

POSITION : Customer Service Personnel

Responsibilities

  • Effectively manage large amounts of incoming calls
  • Build sustainable relationships of trust through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Generate sales leads
  • Follow communication procedures, guidelines and policies

Requirements

  • Proven customer support experience
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Minimum qualification HND


Sorry the application deadline for this job has elapsed



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