Front Desk Officer Vacancy at Kings Elite Global Resources Limited
Employment Nigeria
11-Aug-2016
LAGOS ,
Customer Service
Kings Elite is a Lagos based fast growing Digital Marketing and Website Design Agency. We are looking forward to recruiting talented individuals that will work together as a team to deliver high quality Digital services to our clients.
Our major goal is helping businesses utilize digital technology to improve their business and attract more sales.
POSITION : Front Desk Officer
Job Descriptions
- Attend to visitors and deal with inquiries on the phone and face to face
- Supply information regarding the organization, clients and customers
- Ensure all enquiries are handles with professionalism and sound customer service
- Relate with clients through periodic face to face meeting
- To ensure the office is clean at all times and to help maintain good ambiance in the office
Responsibilities
- A successful front desk officer must be both an excellent communicator and strong administrator.
- Attend to visitors and deal with inquiries on the phone and face to face.
- Answers incoming telephone calls, determines purpose of calls, and forward calls to appropriate personnel or department
- Supply information regarding the organization, clients and customers.
- Answers questions about organization and provides callers with address, directions and other information
- Maintaining good relationship with both internal and external customers
- Maintain appointment diary either manually or electronically
- Tidy and maintain the office environment
- Greet persons entering organization appropriately
- Determine visitor needs in a professional manner
- Maintain visitor register
- Offer refreshments to visitors where appropriate
- Monitor visitor access and maintain security awareness
- Communicate verbally with confidence and clarity
- Clarify customer needs
- Provide solutions and support to the customer using in-depth knowledge of company products and services
- Adhere to company policies and procedures
- Maintain a neat and well-groomed appearance
- Maintain an attentive posture
- Respond professionally to visitors and callers
Qualifications
- Ordinary National Diploma (OND) or equivalent
- Knowledge of computers and relevant software application
How to Apply
Interested and qualified candidates should send their CV's to:career@kingselitemedia.com
Sorry the application deadline for this job has elapsed
