Vacancy for Transaction Management Personnel at AppZone Limited

 Employment Nigeria 13-Aug-2016 LAGOS , Business Development  

AppZone is Africa's leading provider of Integrated Banking and Payment software platforms and incidentally creator of BankOne; the world's leading cloud infrastructure for Banking and Payment processing targeted at Small and Medium financial Institutions.

POSITION: Transaction Management Personnel

Job Description

  • Monitor e-channel transactions remotely at the commercial bank ends as well as on our cloud infrastructure, both weekdays and some weekends.
  • Ensuring that all the various services required to maintain system stability and availability are all up and running at all times
  • Efficient use of the case management and feedback system to maintain a proper and accurate record of all customers’ complaints and requests.
  • Provide technical first-level support to Client Relationship Managers (CRM) and the centralized helpdesk team, as well as other third party partners.
  • On request and on stipulated regular basis, generate reports to be show channels usage.
  • Analyze customers’ transactions end-to-end to determine point of failure, providing the concerned party with the necessary transaction details for complete resolution.

Skills and Responsibilities

  • Minimum of BSc/HND in Computer Science, Computer Engineering or any other related field.
  • You have internship experience in the financial services industry related to operations and/or financial analysis, or a maximum of 2 years of Transaction Management experience in the financial services industry
  • You must be performance driven with a proven track record
  • Ability to work in a fast-paced environment.
  • Good communication skills
  • Excellent interpersonal, analytic skills and great attention to details.
  • Must possess the ability to learn with speed and ease.

How to Apply
Interested and qualified candidates should send their applications and CV's to:



Sorry the application deadline for this job has elapsed



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