Direct Sales Agents at a Leading Commercial Bank

 Employment Nigeria 30-Aug-2016 DELTA , EDO , Banking and Finance   Marketing and Sales  

Michael Stevens Consulting - Our client, a leading Commercial Bank with branches Nationwide, requires suitably qualified candidates, to fill the position below:

POSITION : Direct Sales Agent

Major Roles & Responsibilities

  • Responsible for opening new accounts and follow-up on outstanding documentation
  • Update and follow up on returned cheques every morning.
  • Follow up on customer’s requests such as pay in cheques, collect cash, process drafts, process transactions, etc.
  • Update new deposits and new accounts on the system daily.
  • Responsible for the provision and safe keeping of customers’ information and files.
  • Mobilization of Cheap funds e.g. Savings and current account.
  • Cash pick up from the customer for deposit into their account.
  • Any other duties as assigned by Supervisor.

Reporting Relationship:

  • Directly Reports to: Branch Leader
  • Directly Supervises: N/A

Key Performance Indicators:

  • Deposit Base volume (%)
  • Cost of funds
  • Complete and accurate documentation for savings and current accounts
  • Error free processing
  • Customer complaint level.

Educational Qualification and Minimum Relevant Experience

  • Ordinary National Diploma (OND)
  • 2 years in relevant (Sales) job.

Personality/Skills / Knowledge Requirements:

  • Good interpersonal skills.
  • Maturity, confidence (complimented by humility), Poise and presence, sense of humour and emotional stability
  • Good marketing / selling and negotiation skills.
  • Knowledge of basic banking operations and processes / product knowledge.
  • Fair understanding of banking regulations.
  • Fair written and oral communication skills.
  • Knowledge of the Bank’s products and services.
  • Good in PC skills.
  • Knowledge of operating environment and major business transaction dynamics as they relate to the business location.
  • Good customer relations and service excellence skills.
  • Report writing and presentation skills.
  • High level of confidence and integrity.
  • Must possess a good personality to enable him / her relate well with people. Must be patient and self-driven

How To Apply
Interetsed and qualified candidates should send their application letter and CV's with job title as subject to: recruitment.ph@michaelstevens-consulting.com



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