Relationship Manager, Priority Banking (Maryland Mall) at Standard Chartered Bank Nigeria

Employment Nigeria 05-Sep-2016 LAGOS , Banking and Finance

Standard Chartered Bank Nigeria - We attract talented individuals. Not only can they give you the benefit of their experience, they also reveal a closer, more personal look at the wide range of global opportunities we offer. At the core of the Group's people strategy is our focus on employee engagement. Engagement is a key driver of productivity and performance, which creates the foundation of our performance culture. We encourage and focus on the behaviours that bring out the very best from every employee, assessing their performance not just on results but on how those results were achieved. To further embed these behaviours we have a remuneration programme in place, carefully designed to incentivise our employees to live our values every day.

POSITION : Relationship Manager, Priority Banking (Maryland Mall)

Job Purpose

Drive deepening activities with high-value or high potential clients with full range of BC products, continuous analytics support and collaboration with Business Specialists;
Meet clients when required (ie once a month)
Acquire and activate new clients referred from ETB clients directly to Business Clients RM/Team
Maintain integrity of clients’ credit portfolio through monitoring, early action and remediation actions

Key Roles and Responsibilities

Relationship deepening by proactively reaching out to & engaging with high value Business Clients & “Hidden larger Businesses” as per the mandated protocols
Acquiring from ETB client referrals (MGM)
On boarding clients on Business working capital (BWC) proposition.
Supporting the client on any client-initiated needs
Delivering on transactions, service requests, Mobile/Web training
Updating CDD/ AML
Managing Client’s credit situation

Qualifications and Skills

Good first Degree with a minimum of a second class degree
Requisite technical skills gained through professional associations and practical experience (3-5 years' experience)
Good working knowledge of banking products.

Skill Requirements:

Product broadening
Understanding of businesses and financials
Enhanced multi-product BC knowledge
Market and competition knowledge
Client engagement
Presentation and soft skills tailored to engaging business owners
Internal stakeholder engagement skills
Closing deals
Ability to drive and manage client interaction
Communication and presentation skills
Negotiation and objection handling
Client training on digital solutions

Journey Completion:

Discipline and time management to handle a client portfolio
Ability to solve problems and close issues without handing over
Strong analytical ability
Understanding of BC KYC/CDD principles

KYC/AML Clause:

Ensure you remain alert to the risk of money laundering and assist in the bank’s efforts in combating it by adhering to the key principles in relation to:-
Identifying your customer, knowing your customer, reporting suspicions, safeguarding records and not disclosing suspicions to customers.

Contributes to:

Revenues, Asset and Liabilities of BC business at country and regional level.
Image and reputation of department and the Bank.

Sorry the application deadline for this job has elapsed

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Relationship Manager, Priority Banking (Maryland Mall) at Standard Chartered Bank Nigeria

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