The Bosch Group a leading global supplier of technology and services, active in the fields of Mobility Solutions, Energy and Building Technology, Industrial Technology, and Consumer Goods.
POSITION : Customer Supply Chain Advisor​
Your responsibilities:
- Responsible for internal sales tasks in Nigeria.
- Coordinate with Business Development Manager in Nigeria and Supply Chain Team Africa.
- Coordinate clearing and subsequent delivery of incoming goods.
- Full support and assistance to all Bosch customers.
- Submitting of offers to customers and follow- up.
- Handling and follow-up on customers’ orders.
- Same day response to customer’s complaints, enquires and claims.
- Data Management (including electronic orders).
- Accurate documentation raised on various processes.
- Continuous attention to allocated customers’ back orders and credit limit.
- Facilitate financial processes e.g. credit limit, goods returned and customer’s credit.
- Set up and produce reports pertaining to CUS functions as required.
- Ensure that generally acceptable customer service principles are adhered to
Your competencies and qualifications:
- 1- 2 years’ experience in logistics and /or supply chain and/or in international trade, ideally in independent Automotive Aftermarket.
- First degree in Business Administration, Supply Chain Management, logistics or relevant degree.
- MBA degree in Business Administration, International trade is an added advantage
- Ability to work without daily supervision
- Ability to work under pressure-sense of urgency
- Pleasant nature, reliable and ability to communicate with customers
- Working knowledge and experience in supply chain processes
- Computer literate, experienced in MS Office (SAP Experience an advantage)
- Automotive parts sales experience is an advantage
- Ability to communicate in German and French is an advantage.
- Good Telephone sales skills
- High Customer-Orientation, efficient and target-oriented way of working, high degree of self-motivation, flexibility, dynamism and responsibility
- Understanding of target deployment and kpi steering
- Good communication skills at different
POSITION : Business Development Manager – Parts, Bytes And Services
Your responsibilities:
- Represent the interest of Automotive Aftermarket divisions in defined area of work
- Support the business development and market share of Workshop Test Equipment in defined Countries
- Research for Market Information: key players by product range, market volume and market share product.
- Research for potential customers and / or local partners
- Promotion of AS and WTE ranges towards business partners/customers
- Collection of customer product requirement
- Collection of customer claims
- Support project development and implementation
- Support Sales team, Workshop Service Concepts, Technical Support Service and Marketing teams in achieving targets.
- Support in event organization and promotion (Bosch or partners)
- Consultancy to partners: ensuring sales competency at partner level, assist partner in overcoming Structural weaknesses.
- Systematic introduction of new products into the market
- Regular market and customer visit in the defined countries
- Support the definition of the AA customer distribution strategy for the assigned countries in alignment with the Regional Director.
Your competencies and qualifications:
- 4-5 Years working experience in International business development/marketing environment/Independent Automotive Aftermarket
- Educational background in Engineering, MBA in Business Administration
- Technical knowledge related to the automotive industry
- Excellent negotiation skills in decision making environment
- Understanding of distribution account plan/ district / national level
- Understanding of target deployment and KPI steering
- Good communication skills to different levels externally and internally
- Strategically thinking and planning
- Additional assets: clear priority setting, team player, ability to handle conflicts
- Ability to build long term relationship and networks
- Valid Driver’s license
- Willing to travel frequently
- PC literate with excellent skills in MS Word, Excel, PowerPoint, and Outlook
- Excellent skills in English and French languages, German is a plus.
- Preferable work experience of SAP
Sorry the application deadline for this job has elapsed
