Vacancies at The Norwegian Refugee Council (NRC) - 2 positions
Employment Nigeria
10-Dec-2016
BORNO ,
NGO
The Norwegian Refugee Council (NRC) - NRC advocates for the rights of displaced populations and offers assistance within the camp management, shelter, education, food security, legal assistance, and water, sanitation and hygiene sectors.
POSITION : Team Leader - Centre for Monitoring and Communication
Tasks and Responsibilities
- Ensure adhere to NRC policies, tools, handbooks, guidelines and procedures
- Overall supervision of the CMC.
- Direct supervision and training of CMC operators.
- Cover Communications Operator duties whenever required.
- Ensure proper use of CMC equipment.
- Ensure that correct communications / radio protocols and procedures are followed.
- Ensure that all Standard Operating Procedures for the CMC are followed.
- Monitor compliance by CMC users of related SOPs, including Travel Instructions and Maiduguri Field Security Procedures -provide feedback on same to Security Coordinator
- Provide technical support to Communications Operators as required.
- Assist with preparation of guidelines and Standard Operating Procedures (SOPs) for the CMC.
- Assess status of the CMC and recommend upgrades as needed
- Facilitate the clear and timely flow of appropriate communication within the CMC and to the Security Coordinator and interface departments (eg. Logistics Department)
- Conduct daily checks of CMC equipment including communications equipment checks with Field staff – immediate reporting of equipment defects to Security Coordinator
- Continuous monitoring of the CMC email address
- Carry out any other duties as delegated by the Security Coordinator and Management
Qualifications
- Relevant university degree, or other relevant educational background combined with relevant professional experience.
- Experience of working in a Communications Centre / Radio Room in a humanitarian context
- Knowledge of VHF / HF Radio Protocols and Procedures
- Previous experience of working in complex and volatile contexts
- Documented results related to the position’s responsibilities
- Fluency in English, both written and verbal
- Knowledge of Hausa and Kanuri languages (minimum)
- Knowledge about own leadership skills/profile
- Empowering and building trust
- Managing performance and development
- Experience with start-up Monitoring and Communications projects
Personal qualification:
- Ability to work under pressure, independently and with limited supervision.
- Highest standards of ethics and integrity
- Handling insecure environments
- Communicating with impact and respect
- All employees of the Norwegian Refugee Council should be able to adhere to our Codes of Conduct and the four organizational values: Dedicated, innovative, inclusive and accountable
- Planning and delivering results
POSITION : Communications Operator Assistant - 2 slots
Tasks and Responsibilities
- Ensure adhere to NRC policies, tools, handbooks, guidelines and procedures
- Conduct daily CMC activities whilst adhering to NRC’s Standard Operating Procedures (SOPs)
- Assist with the implementation of the support function according to SOPs
- Ensure proper collation and storage of Information
- Complete status reports and maintain databases as required within the CMC
- Promote and share ideas for improvement of the support function
- Facilitate efficient communications and information flow for all field teams.
- Log all communications and dispatch them without delay.
- Keep all necessary messages sent/received by NRC communications systems strictly confidential.
- Ensure that all NRC CMC users comply with proper communications procedures
- Advise CMC Team Leader immediately of faults in the telecommunication networks / communications equipment and undertake all necessary action to provide a prompt reestablishment of service.
- Monitor open source channels (TV, radio, social media, etc) collate and store relevant information and update the Team Leader and Security Officer accordingly.
- Receive Staff Feedback Forms and collate information for daily follow up by Team Leader
- Carry out any other duties as delegated by the supervisor and Management
Qualifications
- Relevant university degree, or other relevant educational background combined with relevant professional experience.
- Experience of working in a Communications Centre / Radio Room in a humanitarian context
- Knowledge of VHF / HF Radio Protocols and Procedures
- Previous experience of working in complex and volatile contexts
- Documented results related to the position’s responsibilities
- Fluency in English, both written and verbal
- Knowledge of Hausa and Kanuri languages (minimum)
- High-level competency in computer skills (Microsoft Office applications)
- Contextual knowledge of north east Nigeria (Borno State) preferred.
- Experience with start-up Monitoring and Communications projects
Personal Qualification:
- Ability to work under pressure, independently and with limited supervision.
- Highest standards of ethics and integrity
- Handling insecure environments
- Communicating with impact and respect
- All employees of the Norwegian Refugee Council should be able to adhere to our Codes of Conduct and the four organizational values: Dedicated, innovative, inclusive and accountable
- Planning and delivering results
We Offer
- Commencement: As soon as possible
- Contract period: 5 Months (with possibility of extension)
- Salary/benefits: According to NRC’s directions
- Duty station: Maiduguri, Borno State,
How to Apply
Interested and qualified candidates can submit their Application Letters and an updated CV's to: ng.vacancies@nrc.no The title of the position must be indicated in the subject line of your e-mail.
Sorry the application deadline for this job has elapsed
