Customers Call Agent at S&S Hotels and Suites

 Employment Nigeria 20-Jan-2017 LAGOS , Hotel And Tourism   Customer Service  

S&S Hotels and Suites - Offers unique style, spacious guestrooms and suites and especially gracious services that make it an ideal getaway spot for business and leisure travelers alike.

POSITION : Customers Call Agent

 Description

  • Handle customer complaints or enquirers via telephone, emails or text messages.
  • Provide customers with needed information and support make outbound calls.
  • Receive inbound calls
  • Ensure that customers/callers are satisfied.
  • Consistently ensure call(outbound/inbound) quality contributes to team effort by accomplishing related results as needed.
  • Exhibiting competent product Knowledge.Promote good listening skills.
  • Utilize computer technology to handle high volume of calls
  • Work closely with Team leads, supervisors and call centre manger to ensure synergy and all time customer satisfaction
  • Adherence to call script and call centre policies.
  • Compile reports.

Qualifications

  • Educational - Minimum of B.Sc, HND or its equivalent in any field.
  • Communication - Local Language and English
  • PC/personal productivity tools - Words for windows, Excel, PowerPoint ,Mailing
  • Excellent Telephone Etiquette

How To Apply
Candidate should send their cover note and CV's to: reservations@sshotelsandsuites.com
 



Sorry the application deadline for this job has elapsed



Disclaimer: Though we make every effort to verify the authenticity of our posts, We're in no way affiliated to any of these companies whose vacancies we publish.
Note : Do not pay any fees to Employers for recruitment. To report and to view a list of fake recruiters in Nigeria, . Click Here

SIMILAR JOBS

Front Desk at the Blowfish Hotel

Front Office Executives Job at Jades Hotel

Assistant Front Office Manager at Intercontinental Hotel Group (IHG)

Apply for Job at Olusegun Obasanjo Presidential Library Ventures

Carreer Opportunities at KFC Nigeria


Leave Your Comments










JOB SEARCH

MOST RECENT JOBS

Talent Developer Assistant & Methods Lead in a Multinational Oil and Gas Company

Immigration/Visa Officer, PHC & Lagos in a Multinational Oil and Gas Company

PTM Archive Co-Ordinator (PHC) at Maventeq Systems Limited

Payroll Officer at Maventeq Systems Limited

Accounts Receivable Officer at Sahara Group

More

GET FREE JOB ALERTS

POPULAR JOBS

Consultant (Orthopaedic & Traumatology Paediatrics) at the Lagos University Teaching Hospital (LUTH)

Consultant (Haematology & Blood Transfusion) at the Lagos University Teaching Hospital (LUTH)

Consultant (Anatomic & Molecular Pathology) at the Lagos University Teaching Hospital (LUTH)

Medical Officer (Clinical Pathology) at the Lagos University Teaching Hospital (LUTH)

Consultant (Medicine - Rheumatology) at the Lagos University Teaching Hospital (LUTH)

Accounts Receivable Officer at Sahara Group

Quality Control Officer at Sagar Vitaceuticals Nigeria Limited

More

Employment Nigeria

About
Privacy Policy
Terms Of Use
Job Widget

Job Seekers

Sign Up
Login In
Search for Jobs
Upload CV

Employers

Advertise
Post Jobs
Sign Up
Sign In

Contact


info[at]employmentnigeria.com,