The United Nations Office for the Coordination of Humanitarian Affairs (UNOCHA ) - part of the United Nations Secretariat responsible for bringing together humanitarian actors to ensure a coherent response to emergencies. 

POSITION : Administrative & Human Resources Associate
    
Description

Under the guidance and supervision of the Administrative & Finance Officer, the Administrative & Human Resources Associate provides support to office operations performing a variety of standard administrative processes ensuring high quality and accuracy of work. The Administrative & Human Resources Associate promotes a client, quality and results-oriented approach.
The Administrative & Human Resources Associate works in close collaboration with the Operations, Programme and projects staff in the CO and other UN agencies staff to exchange information and ensure consistent service delivery

Duties and Responsibilities
Summary of Key Functions: 

Implementation of operational strategies
Support to effective and efficient functioning of the administrative unit
Support to administrative and Human Resources services
Support to the office all the staff travels in OCHA online system
Support to knowledge building and knowledge sharing

1.) Ensures implementation of operational strategies, focusing on achievement of the following results:

Full compliance of administrative activities with UN/UNOCHA rules, regulations, policies and strategies.
Provision of inputs to preparation of administrative team results-oriented workplans.
Ensure that all human resources systems and processes, including local staff recruitment, monitoring of personnel, performance evaluations, staff development, leave, compensation and benefits, separation process, etc. are managed and monitored efficiently as per UNOCHA staff rules

2.) Ensures effective and efficient functioning of Human Resources unit, focusing on achievement of the following results:

Ensure that all employees are aware of existing policies and procedures and abide by those policies;
Assist the Admin & Fin Officer to implement human resources policies, procedures and initiatives , provide feedback and expertise to human resources functions in the development  and deployment of policies and procedures ,and brief staff on new policies when they are introduced;
Ensure human resources related operations manuals are kept up to date and accurate
Record and maintain the strict confidentiality of all staff personnel activities and issues
Including employment documents, evaluations, exit interviews, disciplinary procedures,  etc.
Maintains the attendance records of all staff at the office; assists all staff for the submission of leave requests.
Assists the Administrative & Finance Officer for recruitment process and other HR related tasks.

3.) Ensures effective administrative travel support, focusing on achievement of the following results:

Arrangements of travel and hotel reservations, preparation of travel authorizations, processing requests for identity cards and other documents.
Administrative support to conferences, workshops, retreats if needed
Collection of information for DSA, travel agencies and other administrative surveys, support to organization of common services.
Research and retrieval of statistical data from internal and external sources; preparation of statistical charts, tables and reports.
Follow up on deadlines, commitments made, actions taken and coordination of collection and submission of the reports to head of unit.
Assistance in the preparation of travel budget, provision of information for audit.
Support to all staff for submission of travel request, travel claims in OCHA online system
Support as a backup person for Low Value Procurement

4.) Provides support to office maintenance and assets management, focusing on achievement of the following results:

Maintenance of records on assets management, preparation of reports.
Maintenance of files and records relevant to office maintenance
Provision of support to maintenance of common premises and common services

5.) Support knowledge building and knowledge sharing in the CO, focusing on achievement of the following results:

Participation in the training for the operations/projects staff on administration.
Sound contributions to knowledge networks and communities of practice.

6.) Performs any other tasks assigned by the supervisor and/or the Head of Office.
 
Impact of Results

The key results have an impact on the efficiency of the unit. Accurate presentation of information strengthens the capacity of the office and promotes the image of UN/UNOCHA as an effective contributor to the development of the country.

Competencies
Functional Competencies:

Building Strategic Partnerships:

Maintaining information and databases
Inalyzes general information and selects materials in support of partnership building initiatives

Promoting Organizational Learning and Knowledge Sharing:

Basic research and analysis
Researches best practices and poses new, more effective ways of doing things

Technical Expertise:

 Fundamental knowledge of processes, methods and procedures
Understands the main processes and methods of work regarding to the position
Possesses basic knowledge of organizational policies and procedures relating to the position and applies them consistently in work tasks
Demonstrates good knowledge of information technology and applies it in work assignments

Promoting Organizational Change and Development:

Presentation of information on best practices in organizational change
Demonstrates ability to identify problems and proposes solutions

Design and Implementation of Management Systems:

Data gathering and implementation of management systems
Uses information/databases/other management systems

Client Orientation:

Maintains effective client relationships
Reports to internal and external clients in a timely and appropriate fashion
Organizes and prioritizes work schedule to meet client needs and deadlines
Responds to client needs promptly

Promoting Accountability and Results-Based Management:

Gathering and disseminating information
Gathers and disseminates information on best practice in accountability and results-based management systems

Core Competencies:

Demonstrating/safeguarding ethics and integrity 
Demonstrate corporate knowledge and sound judgment
Self-development, initiative-taking
Acting as a team player and facilitating team work
Facilitating and encouraging open communication in the team, communicating effectively
Creating synergies through self-control
Managing conflict
Learning and sharing knowledge and encourage the learning of others.
Informed and transparent decision making

Required Skills and Experience
Education:

High School Certificate. Certification in Administration and Human Resources is desirable.

Experience:

7 years of relevant experience in administration, human resources or programme support service. Experience in the usage of computers and office software packages (MS Word, Excel, etc.). Experience in handling of web-based management systems.

Language Requirements:

Fluency in the UN and national language of the duty station.