Government/Stakeholder Customer Complaints Officer at The Abuja Electricity Distribution Company

 Employment Nigeria 04-Feb-2017 NIGERIA , Government  


The Abuja Electricity Distribution Company (AEDC Plc) one of the privatized Electricity Distribution companies in Nigeria

POSITION :Government/Stakeholder Customer Complaints Officer

 Description

Key Roles and Responsibilities

Coordinating the resolution of customer complaints coming through NERC, NERC Forum Office, CPC, or any other government agency.
Acting as the interface between Regulatory Dept. and the Customer Care Dept. in the resolution of customer complaints coming through the regulator and other government agencies.
Representing AEDC in all NERC Forum proceedings.
Any other assigned duties.

Qualifications

University degree (Law, Economics, Engineering) Additional Degree an added advantage.
Minimum of 7 years working experience and at least 3 in the power sector.

Other Requirements

Integrity and profesionalism
Good interpersonal and Comunication skills
Self motivation and self initiative
Skills to do analyses and statistics
Ability to work under pressure and meet deadlines

How to Apply
Candidates should send their  Curriculum Vitae and a cover letter to: Stakeholder.officer@ abujaelectricity.com The subject of your email should be position applied for. 
The cover letter should be addressed to:
The MD/CEO,
Abuja Electricity Distribution Company Plc,
1 Ziquinchor Street, Off IBB Way
Wuse Zone 4,
Abuja, FCT,
Nigeria.

Attention: The Director, Corporate Services.


Note: Only soft copy of applications will be treated.



Sorry the application deadline for this job has elapsed



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