Opening at The International Institute of Tropical Agriculture for ICT Support Officer

Employment Nigeria 23-Feb-2017 KANO , IT and Telecoms Agriculture

The International Institute of Tropical Agriculture - works with partners to enhance crop quality and productivity, reduce producer and consumer risks, and generate wealth from agriculture. IITA works on the following crops: cowpea, soybean, banana/plantain, yam, cassava, and maize. It is a member of CGIAR, a global agriculture research partnership for a food secure future.

POSITION : ICT Support Officer

Responsibilities

Assist in installing and ensuring proper functioning of voice network (IP PBX);
Assist in monitoring internet system operation to detect potential problems;
Assist in installing, upgrading and maintain all LAN items, support LANs & WANs, network segments, internet and intranet systems;
Assist in maintaining system efficiency and ensure design of system and allow all its components to work properly;
Assist in configuring and install system and set up new users;
Assist in setting up projectors, printers, photocopiers, digital cameras, etc for everyday office use and as necessary for meetings;
Assist in troubleshooting technical problems with mobile subscription and IP phone;
Ensure satellite phone are working and SIM cards are activated at all times;
Ensure good asset management of ICT equipment's at the offices and update asset register and inventory tracking system with the Logistics and Administrative Officers;
Assist in setting up/configure new user E-mail;
Assist in installing antivirus and maintain its upgrade with staff;
Ensure availability of LAN for all offices, determine platform, interface and bandwidth needs;
Assist in installing and troubleshooting all hardware problems following designs or installation specification and resolve IT issues for staff remotely and on Mac, Windows and Linux OS;
Oversee the issuance and return of assets to/from staff and record all asset movements and disposal of ICT equipment;
Make recommendations for future upgrades of network systems, equipment/gadget;
Assist in maintaining network management platform and ensure Lan security integrity and system security ensuring frequent software updates, antivirus update and patches;
Administer servers, desktop and laptop computer, printer, routers, switches, firewall, personal digital assistants, smartphones, software deployment;
Assist in training staff on new software and application when necessary;
Provide activity/progress report to Station Manager on all aspect of ICT operations;
Perform any other duties as may be assigned by the supervisor.

Requirements
Qualification:

HND/BSc. in Computer Science or related field with at least Three (3) years relevant experience performing same role.

Competencies:

Ideal Candidate must:
- Have ability to troubleshoot ICT equipment problems and repairs accordingly.
- Have considerable knowledge of networking
- Good knowledge of software installation and maintenance

Sorry the application deadline for this job has elapsed

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Opening at The International Institute of Tropical Agriculture for ICT Support Officer

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