Vacancy at Pfizer for Learning and Communications Manager
Employment Nigeria
02-Mar-2017
NIGERIA ,
Administrative
Pfizer - At Pfizer, We are committed to applying science and our global resources to improve health and well-being at every stage of life. We strive to provide access to safe, effective and affordable medicines and related health care services to the people who need them.
POSITION : Learning and Communications Manager
Descriptions
- The Marketing Excellence Team (MET) is part of the Global Commercial Operations (GCO) Training team.
- This team partners with the global Pfizer Marketing Leadership Council and Pan-BU global Marketing leaders to deliver learning and development programs that build marketing skills at the local/regional and global level.
- This manager will lead global learning projects of varying complexity and scope, proactively lead and resolve maintenance and enhancements to online learning platforms/tools, lead data reporting used to make key team decisions, drive a monthly communications strategy, manage team operations and budget. This manager reports to the Director, Marketing Excellence Team.
Responsibilities
Learning & Development:
- Lead global and U.S. learning projects of varying complexity and scope - including, but not limited to:
- (1) Commercial Community Onboarding Programs and (2) learning and recognition programs.
- Responsible for business case, process, project execution, vendor management, budget planning and communication.
Intranet development and maintenance:
- Lead online Infrastructure enhancement projects for the Commercial Community Intranet site, MET Dashboard and Marketing 180 Competency assessment platform
- Gather and apply technical and user feedback to enhance on-demand learning strategy, make enhancements, & resolve user issues and conflicts
- Lead off-shore teams, matrix functions in completing updates and enhancements. Is accountable for the team’s milestones/deliverables
- Responsible for business case, financial planning, work plan creation, managing and monitoring project completion, mitigating risks, design/develop communications to users
Data Analysis & Metrics Reporting:
- Develop and lead process to analyze data and prepare reports to inform learning participation metrics by region/month
- Investigate and propose additional metrics to conduct learning needs analysis, leadership reports
Communications:
- Lead Community communications strategy; including message plan, content development and distribution and management of inquiries (answering questions, comments, concerns and follow-ups)
- Proactively collaborate with authors and SMEs to ensure messages are relevant to diverse marketing audience
- Aid in the creation of presentations and status updates to our Marketing Leadership Council, GCO/SPCO leadership, and Operating Plan.
Operations:
- Lead MET budget and forecasting process. Accountable for the team’s accuracy in spend.
- Manage operations and contingency plans for live and virtual learning events.
- Manage the process for all e-learning added to Community portal and track usage via the Pfizer Learning Management System (LMS
Requirements
- The successful candidate will have proficiency speaking and writing English.
- Bachelor’s degree required
- 3-5 years’ experience leading projects in communications, event planning, operations, human resources, training, or business technology preferred.
- Enjoys working hard; is action oriented and full of energy for the things he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.
- Ability to work effectively as part of a cross-functional and virtual team
- Thrive in the excitement of a being part of a fast-paced environment and goal-oriented team that serves colleagues around the globe.
- Independent, self-starter who likes keeping the operations of the community running at full speed and keeping the team informed.
- Must be adaptable to adjust to changing demands, timelines, and deliverables.
- Excellent project management, relationship building and consultative skills. Proven ability to work effectively with and influence all levels of the organization with a wide range of diverse constituencies
- Expertise in SharePoint Administration (2010/2013), Web site development, Tableau/Dashboard reporting
- Proficiency in analyzing and reporting data with proven ability to demonstrate data interpretation capabilities
- Excellent planning, organizational, writing, presentation, and facilitation skills.
- Experience in managing budgets.
- Acts with speed and urgency in executing the remit determined by the MET
- Enjoys working hard; is action oriented and full of energy for the things he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.
- Must be adaptable to adjust to changing demands, timelines, and deliverables.
- Ability to work effectively as part of a cross-functional and virtual team
- Thrive in the excitement of a being part of a fast-paced environment and goal-oriented team that serves colleagues around the globe.
- Independent, self-starter who likes keeping the operations of the community running at full speed and keeping the team informed.
Non-Standard Work Schedule, Travel or Environment Requirements
- Ability to connect with global colleagues occasionally on local time - early morning and late night teleconferences as required by projects.
- Some travel may be required.
Sorry the application deadline for this job has elapsed
