Janchine Nigeria Limited a Support Services and Logistics firm. Incorporated in March 2007
POSITION : Hotel Housekeeping Supervisor
Descriptions
- Investigates complaints regarding housekeeping service and equipment, and takes corrective action.
- Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
- Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
- Coordinates work activities among departments.
- Inventories stock to ensure adequate supplies.
- Evaluates records to forecast department personnel requirements.
- Makes recommendations to improve service and ensure more efficient operation.
- Prepares reports concerning room occupancy, payroll, and department expenses.
- Deputize and supervise the housekeeping department along with the head housekeeper.
- Allocate bedrooms to be cleaned by the room attendant and check cleaned bedrooms to make sure they meet the core standard of cleaning.
- Check bedrooms for maintenance - attention to details and presentation are very important.
- Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness.
- Re-training on health and safety and do the risk assessment on staff,
- Re-training the room attendant to the high core standard of hygiene and cleanliness of the bedrooms, Re-introduce any changes on different cleaning materials and chemicals to be used, ask for staff feedback and give incentives for jobs well-done.
Requirements
- Good education in management communications, especially on the subject of your interest,
- Hospitality.
- You need to have good organization and planning;
- Have a lot of determination, patience, skills and knowledge;
POSITION : Hotel Manager
Responsibilities
- Run hotels.
- Make sure that all staff do everything they can to make a guest's stay pleasant and comfortable, while making sure that the hotel is profitable and efficient.
- Coordinate cleaning staff, the front desk operations, grounds and facilities maintenance, and where applicable, make sure the indoor water slide is super-fun.
- Create budgets and set room rates, interview, hire and train new staff, resolve employee conflicts, and help guests with any issues they might have.
Education Requirements
- At least an associate Degree in Hospitality or Hotel Management or a Bachelor Degree.
- Minimum of 5 years experience.
Skills
- Customer-Service: Hotel managers deal with guests every day. Customer loyalty begins with good service and friendly demeanor.
- Interpersonal Skills: Being calm and direct in a stressful situation and being able to communicate with many different types of people.
- Leadership: Hotel managers need to be able to motivate their employees, resolve issues and complaints from guests.
- Listening: Excellent listening skills are needed, especially with guests. Making sure that guests are happy and that staff is getting what they need to do their job is crucial.
- Management: Working with budgets, planning, creating schedules and supervising operations are all a part of the job.
- Organization: Hotels have a lot of moving parts, from guests to maintenance, to events to budgets and scheduling. Hotel managers need to keep it all organized.
- Problem-Solving: Hotel managers need to be able to think quickly on their feet and make decisions with problems come up.
- Lodging managers have a broad set of duties, including hiring, managing and training staff, facility maintenance
POSITION : Hotel Receptionist
Duties
As a hotel receptionist, your main duties would include:
- Dealing with bookings by phone, e-mail, letter, fax or face-to-face.
- Completing procedures when guests arrive and leaves.
- Choosing rooms and handing out keys.
- Preparing bills and taking payments.
- Taking and passing on messages to guests.
- Dealing with special requests from guests (like booking theatre tickets or storing valuable items).
- Answering questions about what the hotel offers and the surrounding area.
- Dealing with complaints or problems
Qualifications
- Minimum of 2 years experience as a Hotel receptionist.
- Excellent written and spoken communication skills.
- Strong customer service skills.
- Friendly and professional telephone manner.
- Ability to adapt to different guests.
- Patience and tact.
- Ability to stay calm under pressure and look after several things at once.
- Good problem solving skills.
- Ability to use computerized technology.
- Methodical approach to your work.
- Accuracy and attention to detail.
- Minimum of OND/HND
POSITION : Executive Marketer
Requirements
- Proven experience as marketing executive or similar role.
- Minimum of 4 years experience.
- Good understanding of market research techniques, data analysis and statistics methods
- Thorough knowledge of strategic planning principles and marketing best practices.
- Excellent communication and people skills
- Strong organizational and time-management abilities
- Creativity and commercial awareness.
- BSc/BA in Marketing, Business Administration or relevant discipline
How to Apply
Candidates should send their applications and CV's to:jezeagu@janchine.com
Sorry the application deadline for this job has elapsed
