Offline Agents at IROKOtv

 Employment Nigeria 28-Feb-2017 LAGOS , Marketing and Sales  

IROKOtv -  Launched in 2010, by Jason Njoku and Bastian Gotter. Head quartered in Lagos, Nigeria, the company has pioneered Video-On-Demand for Nollywood content (Nigerian movies) and has aggregated the world's largest online catalogue of African content, totalling 10,000+ hours. 

POSITION : Offline Agent

Descriptions

  • To attract visitors to the IROKOtv booth,
  • Provide point of sales assistance,
  • And sell IROKOtv subscriptions!

Duties and Responsibilities

  • Attracting visitors to IROKOtv booths and creating a fun, lively booth environment
  • Teaching booth visitors how to download and use the IROKOtv app
  • Selling IROKOtv subscriptions to booth visitors to ensure you meet your monthly sales target
  • Subscribing visitors to IROKOtv subscription plans and helping them download movies on their phones
  • Managing cash transactions and remitting cash balances to IROKOtv
  • Calling IROKOtv customers, teaching them how to use the app, and documenting their feedback/concerns
  • Troubleshooting and resolving customers’ problems with our product or escalating issues to the IROKOtv customer support team
  • Achieving and maintaining proficiency with our escalation matrixes
  • Consistently staying up-to-date with new IROKOtv products/services
  • Providing weekly reports on customer feedback to management


How to Apply
Candidates should come with their CV's to:
No 8, Adebayo Mukuolu Street,
Anthony Village,
Lagos State.



Sorry the application deadline for this job has elapsed



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