KornerStone Staffing is recruiting a qualified candidate, to fill the position below:
POSITION : Drop Ship Specialist
Description
We are looking to recruit a Drop Ship Specialist to join the team to manage and track all Team dropship and at once orders. This includes: sku creation, order placement, order tracking, order delivery, ship confirming, and vendor relations.
The Drop Ship Specialist will also serve as an operational liaison between merchandising, vendors, and service providers, this person is responsible for day-to-day drop shipment issue resolution, reporting on vendor compliance with SLA policies and procedures.
Responsibilities
Maintain vendor list and vendor catalog resources with current vendor information including: contact information, discount levels, websites, links, etc.
Create and modify skus. Confirm accurate order entry of drop shipped orders into controller.
Accurate placement of orders directly with vendors using correct shipping address and FO numbers.
Manage open orders report as it relates to drop shipped orders.
Follow-up with vendors and sales reps to obtain and communicate order confirmations and tracking information on all drop shipped orders. Enter tracking details into Workhorse on decorated drop ship orders.
Effectively communicate any issues or delays with Team reps and customization department.
Effectively and openly communicate with Team and Retail buyers.
Serve as main point of contact for team sales staff regarding drop ship customer service questions.
Education
HND and Bachelor's Degree qualifications.
Understanding of retail landscape, operational systems and functionality
2 - 3 years’ experience in Drop Ship or e-Commerce operations department
2 years in retail or B2C role.
Competencies:
Communication skills both written and verbal, with the ability to complete relevant paperwork.
Planning and organizational skills
Previous supervisory experience
Analytical and problem solving skills and business judgment.
Sorry the application deadline for this job has elapsed
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