Specialist, Process Improvement at Jumia

 Employment Nigeria 21-Mar-2017 NIGERIA , Administrative  

POSITION : Process Improvement Specialist - Supply Chain 

Description

As a Process Improvement Specialist - Supply Chain, your objective is to identify and communicate metrics for measurement of continuous improvement along with monitoring and analyzing quantitative and qualitative results related to initiatives on a continual basis.

Responsibilities

  • Setting best in class processes to ensure great customer and seller experience within best cost efficiency including full implementation and regular trainings
  • Monitoring daily and weekly operations KPI and Ensure a continuous improvement of performance of our processes through Kaizen, Just-In-Time and Toyota 7 wastes methodologies
  • Participate in implementing lean management practice across Jumia Services globally
  • Participate in technology development by giving constant feedback on requirement for Warehouse & logistics operations.
  • Monitoring of 5S practices and Material handling
  • Regular audit of data on JS processes
  • Strong Project Management background with demonstrated success in Continuous Improvement and/or business Value Streams.
  • Mitigate any likely risks in SCM Processes / Practices and Customer experience.

Competencies Required

  • Be customer focused
  • Process oriented
  • Structured analysis skills are key
  • Attention to details is a must
  • Have influencing skills
  • Time management is key
  • Ability to manage crisis is important

Qualifications

  • Degree or equivalent work experience plus a minimum of 2 - 5 years' experience in lean manufacturing environment with experience leading or being a key contributor to a lean transformation initiative required.
  • Experience in the area of Logistics / Customer Service / Account management/SCM in online or offline retail formats / FMCG companies.
  • Have experience using lean manufacturing tools (e.g., value stream mapping, Kaizen, Charters, 5S, Gemba walks, LMS, root cause problem solving) to identify and develop solutions that drive operational improvement.
  • Motivated, customer-obsessed, flexible to deal with constantly changing demands to drive improvements on behalf of Jumia customers in a fast-paced production environment.
  • Passionate about e-commerce and operations in Africa.


Sorry the application deadline for this job has elapsed



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