Stanbic IBTC Bank a leading African banking group. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.
POSITION : Application Support and Maintenance Specialist
DESCRIPTION
Responsible for the Support and Administration of the Bank Application (Finacle & Pricing & Reports) and Services (UNIX) used by the Production for business continuity.
Accountabilities
- Providing capacity planning, monitoring, and maintenance of the Bank Application (Finacle & Pricing & Reports etc).
- Understanding, in depth, the business processes supported by the Bank Application (Finacle & Pricing & Reports etc)
- Maintain production environments relating to online services. This will include development, DR and production applications.
- Ensure that applications are maintained in a manner that supports delivery of services to multiple platforms(Peripherals) , resilience, and performance.
- Ensure continuity of the business processes supported by one or many applications / services.
- Ensuring continuity and quality by owning the resolution of issues across platforms.
- Tracking progress and escalating as appropriate unless resolution reached.
- To ensure standards and guidelines are applied and maintained across applications for administration, deployment and monitoring over a range of platforms that largely comprises Bank standard Process flow. This includes applications, web server components and databases.
- Ensure applications and services processes and outputs are error free and complete.
- Identifying faults and issues and recommending appropriate paths to resolution, and fixing as appropriate.
- Ensuring appropriate contingency/workaround procedures are in place for process failure or defect pending resolution ensuring business continuity.
- Managing change control (CR) implications for designated application.
- Contributing to process development and best practice. Looking at new ways to improve resilience, performance levels and supportability.
- Ensure that applications and related services are documented and kept in a path accessible by the Team
- Establish and maintain effective working relationships with all stakeholders.
- Reviewing and ensuring complete and appropriate handover of documentation prior to operational acceptance of new or changed applications.
Qualification and Experience
- Minimum of First Degree or its equivalent in numerate or semi-numerate disciplines such as engineering, computer sciences, statistics, mathematics.
Skills/Expertise
Primary:
- CRM-CIF
- Liability (CASA,TD, Islamic Deposit)
- GL
- Pricing
- ESB - RCM
- Pragmatic
- Clirec
- Cabal
- SAP HR
- Datastore
- EOD/EOM/EOY
- Report
Secondry:
- CRM-Origination
- ASSET (Loan,OD,TOD,LMS,Islamic Loan)
- AML
- Credit Ref
- Credit Reg
- HP&L
- PAS8.Prime
- ACH
Sorry the application deadline for this job has elapsed
