Part Time Customer Service Assistant at Party Station Limited

 Employment Nigeria 15-Apr-2017 LAGOS , Customer Service  

POSITION : Customer Service Assistant (Part Time)

Description

  • You are the first point of contact for all customers.
  • Your main aim is to interact with all customers (virtual or walk-in).
  • Ensure all orders are processed as soon as they are received.

Responsibilities

  • Delivering exceptional customer service through personal contact with customers;
  • Interacting with and assisting customers with enquiries;
  • Analysing sales figures and forecasting future sales;
  • Processing all customer orders as soon as they are received;
  • Using information technology to record sales figures, for data analysis and forward planning;
  • Assisting in receiving and stocking procedures, and assisting in merchandising procedures;
  • Responding to customer complaints and comments;
  • Up to date with the latest movies, cartoons and trends in the party world.
  • Ensures proper labeling and signing
  • Ensure you maintain all registers

Qualification

We welcome all applicants from different educational backgrounds with a minimum qualification of OND.

Skills Required:

  • Expected to be well spoken, articulate and well mannered.
  • Dress code – professional
  • Ability to plan and prioritise workloads accordingly;
  • Ability to use the Microsoft package efficiently (particularly MSWord and Excel)
  • Customer focus;
  • Capacity to grasp new concepts quickly;
  • Ability to multi-task and work under pressure;
  • Desire to work as part of a team to generate fresh and innovative ideas.

Salary/Bonus and Working Hours

  • Hours are dependent on individual stores and season.
  • Salary will be negotiated at interview based on qualifications and experience.

How To Apply
Candidates should send their CV's to:hr@partystation.com.ng with "LAGCA06" as the subject.



Sorry the application deadline for this job has elapsed



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